FOLLETT · UNION CITY
Service · All Follett ModelsFollett Commercial Ice Machine Repair · Union City, CA
Follett ice machine and dispenser repair for Union City's shopping center and BART district kitchens.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Follett in Union City
Follett refrigeration in Union City.
Union City's restaurant scene centers on Union Landing and the smaller strip centers along Alvarado-Niles Road, plus a wave of newer mixed-use dining opening up around the BART intermodal district. Most of the Follett units we service here are Horizon 700 machines behind shopping center restaurant bars, with a Symphony Plus dispenser here and there in a medical office break room near the Kaiser campus.
We work Follett as an independent shop, not a factory dealer, EPA 608 Universal certified, CSLB #1136642. Every visit is a $99 diagnostic credited toward the repair, and you get a written quote before we open anything up.
Common repairs we do
What we close on the truck.
- Condenser coil fouled from shared shopping center ventilation. Union Landing and the Alvarado-Niles strip centers often share ventilation infrastructure between adjacent restaurant units, and that shared airflow pushes more grease and dust toward a Follett condenser than a standalone building would. Head pressure and amp draw climb until the run capacitor fails. We clean the coil and check the shared ventilation setup while we're there.
- Auger bearing wear from steady shopping center foot traffic. Restaurants anchored to a shopping center see steady daily traffic rather than the sharp weekend spikes you'd get downtown, and that constant cycling wears the Chewblet auger bearing evenly but steadily, eventually letting water bypass into the chute. We replace the bearing and seal together.
- Symphony Plus valve faults in medical office break rooms. A Symphony Plus dispenser in a break room near the Kaiser campus area sees light, constant use through the workday, and a worn valve seat here commonly shows up as a false sensor fault rather than an obvious leak. We test valve and sensor together before replacing either.
Models we service
Follett product lines.
- Horizon Elite Chewblet nugget ice machines
- Horizon 700 series ice machines
- Symphony Plus ice and water dispensers
- Ice and water dispensers (countertop and freestanding)
- Air-cooled and water-cooled condenser units
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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FAQ
Follett in Union City questions, answered.
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How far is Union City from your San Ramon shop?
About thirty minutes via 880 and 238. We regularly work Fremont and Hayward, both border Union City, so we can often route a Union City stop alongside one of those calls. -
Do you service restaurants inside Union Landing or just standalone buildings?
Both. Shopping center restaurants at Union Landing make up a good share of our Follett calls in Union City, and the diagnostic and repair process is the same as a standalone location. -
What's your warranty on a repair?
Repair work carries a one year warranty. A full replacement instead of a repair carries ten year parts and ten year labor coverage.
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