Skip to main content
Bay Area Refrigeration Commercial Refrigeration & Ice Machine Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

FOLLETT · PORTOLA VALLEY

Service · All Follett Models

Follett Commercial Ice Machine Repair · Portola Valley, CA

Independent Follett ice machine and dispenser repair for the quiet estate properties of Portola Valley.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Follett in Portola Valley

Follett refrigeration in Portola Valley.

Portola Valley has no real commercial strip, just the small cluster of shops at the town center, and almost none of the restaurant-style demand you'd find in a busier city. What Follett equipment we do see here is built into private catering kitchens and home bars on the larger properties, machines put in for the handful of times a year a family hosts a dinner or a party at home rather than for daily volume.

We service Follett independently, no dealer claim attached. The diagnostic is a flat $99, credited toward the repair, and you'll see a written quote before any work starts. I carry EPA 608 Universal certification, and we're licensed under CSLB #1136642.

Common repairs we do

What we close on the truck.

  • Scale buildup from infrequent cycling. A machine that only runs a few days a month doesn't get the regular flush a daily-use unit gets, and Portola Valley's water leaves enough mineral behind that scale builds on the evaporator plate faster than the light use would suggest. I check the plate for scale before assuming a bigger fault, since a descale often fixes what looks like a failing compressor.
  • Relay faults after long idle stretches. Weeks between uses is enough for a relay to stick or a control board to lose track of its cycle, and the first sign is usually a machine that just won't start when someone finally needs it. I run the unit through a full freeze cycle rather than just checking for power before I sign off.
  • Dispenser leaks found only after weeks of no use. A worn gasket or a loose fitting on a home bar dispenser can sit unnoticed for a month if nobody's using it, and by the time it's found there's water damage to deal with along with the leak itself. We find the actual source, a cracked reservoir or a worn seal, before quoting a fix.

Models we service

Follett product lines.

  • Horizon Elite Chewblet nugget ice machines
  • Horizon 700 series ice machines
  • Symphony Plus ice and water dispensers
  • Ice and water dispensers (countertop and freestanding)
  • Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

FAQ

Follett in Portola Valley questions, answered.

  • I don't run a restaurant. Do you still service equipment out here?
    Yes. Most of what we work on in Portola Valley is Follett equipment built into a private home, and it fails the same way a restaurant unit would. We diagnose it the same.
  • How fast is your response in Portola Valley?
    The Peninsula is covered out of San Mateo County, so Portola Valley isn't waiting on someone driving over from San Ramon. We don't promise same-day, but you'll get a real window, not a guess. Call (925) 999-4095.
  • What's the diagnostic cost?
    $99 flat, credited toward the repair, and you see a written quote before anything gets fixed.

Need Follett service in Portola Valley?

Tell us what is broken. We will quote it.

Call (925) 999-4095
Call Now

Schedule a visit

Tell us what you need

  1. 1
  2. 2
  3. 3
  4. 4
What do you need?
Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the visit.