Are you a Follett authorized servicer?

No. We service Follett equipment as an independent repair company, with a straight diagnosis before any work.

Do you work with medical and biotech offices in Menlo Park?

Yes. We're open 7AM to 7PM, seven days, dispatched from San Ramon. Call (925) 999-4095.

What's the diagnostic fee?

$99, credited toward the repair.

FOLLETT · MENLO PARK

Service · All Follett Models

Follett Commercial Ice Machine Repair · Menlo Park, CA

Independent Follett ice and water dispenser repair for Menlo Park's medical offices and biotech labs.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Menlo Park

Follett refrigeration in Menlo Park.

Follett ice and water dispensers show up in the medical and dental offices along El Camino Real and in the biotech labs off Constitution Drive, where a reliable ice and water source matters for more than just drinks. These units are built for that kind of steady, unattended use.

We service Follett as an independent shop, no manufacturer authorization to claim. We diagnose the actual fault, water system, ice-making cycle, or compressor, before ordering parts.

$99 diagnostic, credited toward the repair. We dispatch from San Ramon and carry common Follett parts for repairs involving parts we usually stock when we can.

Common repairs we do

What we close on the truck.

Water dispensing system faults. A Follett unit dispensing slow or not at all is usually a water valve or filter issue rather than a refrigeration problem. We check the water side first since that's the more common failure on these units.
Nugget or chewable-ice production slowdown. Follett's nugget-style ice is popular in medical settings, and a slowdown in production usually points to scale on the evaporator or a low refrigerant charge. We check both before recommending a part.
Compressor and condenser airflow issues. A Follett unit installed in a tight closet or under a counter with limited clearance runs into condenser airflow problems that shorten compressor life. We check the install space as part of the diagnosis.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Menlo Park questions, answered.

Are you a Follett authorized servicer?

No. We service Follett equipment as an independent repair company, with a straight diagnosis before any work.
Do you work with medical and biotech offices in Menlo Park?

Yes. We're open 7AM to 7PM, seven days, dispatched from San Ramon. Call (925) 999-4095.
What's the diagnostic fee?

$99, credited toward the repair.

Need Follett service in Menlo Park?

Tell us what is broken. We will quote it.