There's no commercial district here. Do you still cover Los Altos Hills?

Yes. Most of what we service here is either Foothill College's dining hall equipment or a Follett unit built into a private estate kitchen, and both get the same honest diagnosis.

How fast can you respond?

A San Mateo County technician handles this side of the Peninsula, so the drive to Los Altos Hills is local, not a crossing from the East Bay. We don't promise same-day, but a call ahead of a busy campus week or a private event moves up the route. Call (925) 999-4095.

What's the diagnostic cost?

$99, credited toward the repair. Written quote comes first, campus job or estate call.

FOLLETT · LOS ALTOS HILLS

Service · All Follett Models

Follett Commercial Ice Machine Repair · Los Altos Hills, CA

Follett dispenser and ice machine repair for Foothill College's dining hall and the private estate kitchens of Los Altos Hills.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Los Altos Hills

Follett refrigeration in Los Altos Hills.

Los Altos Hills keeps almost no commercial zoning, so there's no restaurant row to speak of. The real exception is Foothill College, whose dining hall runs a Follett dispenser like any institutional kitchen would. Off campus, the Follett units we see are built into private estate homes, a Horizon machine in a catering kitchen or a Symphony Plus at a home bar, for a family that entertains a few times a year rather than daily.

Campus or estate, the visit runs the same way: an independent Follett shop, no factory dealer status, $99 diagnostic credited toward the repair, and a written quote before anything starts, EPA 608 Universal on the certification, CSLB #1136642 licensing the business.

Common repairs we do

What we close on the truck.

Campus dining hall dispenser wear. A dispenser feeding Foothill College's dining hall runs hard through the school week and light during breaks, and that uneven schedule wears the valve and sensor faster than a steady daily pace would. We clean and test both before considering a board swap.
Auger bearing wear from occasional big entertaining. A home unit that only sees heavy demand a few times a year, for a birthday or a holiday gathering, still wears the Chewblet auger bearing the same way a restaurant unit does, just on a slower clock. I check the bearing and seal together rather than waiting for a full failure to catch it.
Sensor drift in rarely-used home dispensers. A home bar dispenser that goes weeks between uses can develop sensor drift from sitting rather than from wear, and the fix is usually a clean and recalibration rather than a parts swap. I test it through several cycles before deciding anything needs replacing.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Los Altos Hills questions, answered.

There's no commercial district here. Do you still cover Los Altos Hills?

Yes. Most of what we service here is either Foothill College's dining hall equipment or a Follett unit built into a private estate kitchen, and both get the same honest diagnosis.
How fast can you respond?

A San Mateo County technician handles this side of the Peninsula, so the drive to Los Altos Hills is local, not a crossing from the East Bay. We don't promise same-day, but a call ahead of a busy campus week or a private event moves up the route. Call (925) 999-4095.
What's the diagnostic cost?

$99, credited toward the repair. Written quote comes first, campus job or estate call.

Need Follett service in Los Altos Hills?

Tell us what is broken. We will quote it.