FOLLETT · PLEASANT HILL
Service · All Follett ModelsFollett Commercial Ice Machine Repair · Pleasant Hill, CA
Follett ice machine repair for Pleasant Hill's shopping center restaurants and college cafeteria kitchens.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Follett in Pleasant Hill
Follett refrigeration in Pleasant Hill.
Pleasant Hill's commercial strip around Contra Costa Boulevard and the BART station area runs a steady mix of chain and independent restaurants, plus Diablo Valley College nearby with its own cafeteria-scale ice demand. The Follett units we service range from a Horizon 700 behind a shopping center restaurant bar to a Symphony Plus in a college dining setting running longer, steadier hours during the school year.
We are an independent Follett repair shop, not a factory dealer, EPA 608 Universal certified, CSLB #1136642. Every job starts with a $99 diagnostic, credited toward the repair, and a written quote before anything gets opened up.
Common repairs we do
What we close on the truck.
- Condenser coil fouled by shopping center kitchen exhaust. Shopping center restaurant kitchens along Contra Costa Boulevard often share ventilation infrastructure with neighboring units, and that shared airflow can push more grease-laden air toward a Follett condenser than a standalone building would. Head pressure and amp draw climb until the run capacitor fails. We clean the coil and check the ventilation situation while we're there.
- Auger bearing wear tied to the college academic calendar. A Follett unit tied to Diablo Valley College dining runs hard during the semester and drops off sharply during breaks, and that seasonal swing wears the Chewblet auger bearing unevenly, letting water bypass into the chute once it fails. We replace the bearing and seal together and time maintenance around the academic calendar when we can.
- Symphony Plus sensor faults from high daily traffic. College cafeteria and busy shopping center dispensers see high daily cycle counts, and worn valve seats commonly trip false sensor faults on the board. We test both components together and fix the actual worn part rather than swap the board first.
Models we service
Follett product lines.
- Horizon Elite Chewblet nugget ice machines
- Horizon 700 series ice machines
- Symphony Plus ice and water dispensers
- Ice and water dispensers (countertop and freestanding)
- Air-cooled and water-cooled condenser units
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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FAQ
Follett in Pleasant Hill questions, answered.
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How far is Pleasant Hill from your San Ramon office?
About twenty minutes via 680 and 24. We regularly work Walnut Creek, Lafayette, and Concord, all border Pleasant Hill, so we can often route a stop here into a nearby trip. -
Can you service equipment during the college's off-season when the cafeteria is closed?
Yes, and that's often the ideal time for us to do preventive work on a college-connected unit, before the semester ramps back up and the machine goes into heavy use again. -
Do you provide a written estimate before starting repairs?
Always. After the diagnostic we give you a written quote covering parts and labor, and no work begins until you approve it.
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