Are you a Follett authorized dealer?

No. We service Follett ice and water equipment as an independent shop, no factory authorization. Honest diagnosis before any work starts.

How fast can you get to a hotel on Bayshore Highway?

We dispatch from San Ramon, over the bridge and up 101, usually 45 minutes to just over an hour depending on traffic. We're open 7AM to 7PM, seven days, and a guest-floor outage jumps the line. Call (925) 999-4095.

FOLLETT · BURLINGAME

Service · All Follett Models

Follett Commercial Ice Machine Repair · Burlingame, CA

Independent Follett ice and water dispenser repair for Burlingame's hotel guest floors near SFO.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Burlingame

Follett refrigeration in Burlingame.

Follett nugget ice and water dispensers are the kind of machine hotel guests see every day without thinking about it, tucked into an ice room on a guest floor at the hotels along Bayshore Highway, or behind the counter in a few of Burlingame's medical and office buildings.

We service Follett as an independent shop. No manufacturer authorization, just a real diagnosis of the ice-making system or the water dispensing side before we quote a repair.

The diagnostic is $99, credited toward the repair. We're out of San Ramon, a real drive, but a guest-floor ice room down at a hotel gets treated like the priority call it is.

Common repairs we do

What we close on the truck.

Nugget ice machine slow or stopped production. Follett's nugget-style ice depends on an extruder and gear motor, and slow production usually comes down to a worn gear reducer or water distribution that's not reaching the evaporator evenly. We check both and rebuild the part that's actually failing.
Water dispenser leaking or not dispensing. A Follett dispenser that's leaking or won't dispense water usually has a failed solenoid valve or a cracked internal fitting. We isolate the leak, replace the failed part, and pressure-test before calling it finished.
Bin sensor not detecting full. A machine that keeps making ice with a full bin, or stops early with room left, usually has a bin thermostat or infrared sensor that's reading wrong. We test and replace the sensor so the bin fills correctly without overflow.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Burlingame questions, answered.

Are you a Follett authorized dealer?

No. We service Follett ice and water equipment as an independent shop, no factory authorization. Honest diagnosis before any work starts.
How fast can you get to a hotel on Bayshore Highway?

We dispatch from San Ramon, over the bridge and up 101, usually 45 minutes to just over an hour depending on traffic. We're open 7AM to 7PM, seven days, and a guest-floor outage jumps the line. Call (925) 999-4095.
What's the diagnostic charge?

$99, credited toward the repair.

Need Follett service in Burlingame?

Tell us what is broken. We will quote it.