How fast can you get to a business on San Carlos's east side?

A technician of ours lives right here on the Peninsula, in San Mateo County, and that's the difference for San Carlos: no bridge crossing from San Ramon before help even starts driving. We don't promise same-day, but a down unit during business hours moves to the front of the schedule. Call (925) 999-4095.

Do you work on Follett equipment in an office break room, or just restaurants?

Both. A Symphony Plus in a warehouse break room fails the same way one behind a bar does, just on a different schedule, and we service it the same way.

Are you a Follett-authorized dealer?

No. We're an independent shop. Our one manufacturer certification is on Manitowoc ice machines, not Follett, so nothing here is a factory claim.

FOLLETT · SAN CARLOS

Service · All Follett Models

Follett Commercial Ice Machine Repair · San Carlos, CA

Follett ice machine and dispenser repair for San Carlos's Laurel Street restaurant row and the businesses on the industrial east side.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in San Carlos

Follett refrigeration in San Carlos.

Laurel Street carries most of San Carlos's dining scene, a tight run of restaurants and bars where a Follett Horizon nugget machine behind the counter keeps cocktail and soda service moving through a busy Friday night. Cross the Caltrain tracks to the east side and the equipment changes character. Warehouses and light industrial shops out there tend to run a Symphony Plus dispenser in the break room instead, used lightly and steadily all day rather than in the sharp bursts a bar sees on a weekend.

We're an independent shop on Follett, no factory dealer status to claim. The diagnostic runs $99 on every call, credited toward the repair, and you get a written quote before we open the cabinet. I hold EPA 608 Universal certification, and the business runs under CSLB #1136642.

Common repairs we do

What we close on the truck.

Condenser coil grease load in tight Laurel Street kitchens. A lot of the kitchens on Laurel Street are older buildouts with the ice machine crammed next to the cook line, so the condenser pulls in grease-laden air along with everything else. Head pressure climbs, the run capacitor takes the strain, and eventually it fails. I clean the coil properly and check the clearance around the cabinet, since a few extra inches of breathing room changes how fast this comes back.
Auger bearing wear from weekend bar volume. A Laurel Street bar cycling its Chewblet auger hard through Friday and Saturday night and barely at all midweek wears the bearing unevenly, and once the seal behind it goes, water gets into the ice chute and the ice comes out wet. We replace the bearing and seal together rather than one at a time.
Symphony Plus dispenser faults in industrial break rooms. A break room dispenser on the east side sees light, steady use all day rather than a rush, and the failure we see most there is a sticking valve or a drifting water level sensor rather than a burned out motor. We clean and test the sensor before we consider swapping the board.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in San Carlos questions, answered.

How fast can you get to a business on San Carlos's east side?

A technician of ours lives right here on the Peninsula, in San Mateo County, and that's the difference for San Carlos: no bridge crossing from San Ramon before help even starts driving. We don't promise same-day, but a down unit during business hours moves to the front of the schedule. Call (925) 999-4095.
Do you work on Follett equipment in an office break room, or just restaurants?

Both. A Symphony Plus in a warehouse break room fails the same way one behind a bar does, just on a different schedule, and we service it the same way.
Are you a Follett-authorized dealer?

No. We're an independent shop. Our one manufacturer certification is on Manitowoc ice machines, not Follett, so nothing here is a factory claim.

Need Follett service in San Carlos?

Tell us what is broken. We will quote it.