Do you service HOA clubhouses, or only restaurants and offices?

Yes, clubhouse kitchens are a normal part of what we service in Foster City. The billing and scheduling usually goes through the HOA's management company, and we're used to working with that process.

Our clubhouse ice machine barely gets used, does that actually cause problems?

It can, yes. Low or irregular use lets water sit and scale build up in ways a daily-use machine doesn't experience, so a clubhouse unit isn't automatically the lower-maintenance option just because it runs less.

How quickly can you respond to a Foster City call?

Our technician is based in San Mateo, right next door, so Foster City is one of the closer stops on the Peninsula for us. We don't promise same-day on every job, but this city sits well within that technician's regular route.

FOLLETT · FOSTER CITY

Service · All Follett Models

Follett Commercial Ice Machine Repair · Foster City, CA

Follett ice machine and dispenser repair for Foster City, from waterfront corporate campuses to HOA clubhouse kitchens.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Foster City

Follett refrigeration in Foster City.

Foster City is a planned waterfront community between San Mateo, Belmont, and Redwood City, and a lot of the Follett equipment we service here sits in two very different settings, corporate campus break rooms in the business parks near the lagoon, and clubhouse kitchens inside the condo and townhome HOA communities that make up much of the city. Those two settings load a Follett machine in almost opposite ways, one runs hard on a predictable weekday schedule and the other sits idle for stretches between HOA events and weekend use.

We work on Follett as an independent shop, not a factory dealer, EPA 608 Universal certified, CSLB #1136642. Same process on every Foster City call, a $99 diagnostic credited toward the repair, written quote before we start any work.

Common repairs we do

What we close on the truck.

Scale and float switch sticking from HOA clubhouse idle periods. A clubhouse ice machine that only sees real use during a weekend event or a holiday gathering sits with water standing in the reservoir for days at a time between uses, and that stagnant period lets mineral scale build up on the float switch and inlet valve differently than a machine running daily. The float switch sticks and the machine either overfills or shuts off early. We clean the switch and valve and check for scale elsewhere in the water path.
Condenser coil grease buildup in corporate campus break rooms. The business parks near the lagoon run their break room Follett units hard on a strict Monday-to-Friday schedule, and the grease from a full break room kitchen coats the condenser fins over a normal work week faster than a lighter-use setting would. Head pressure rises and the run capacitor eventually fails. We clean the coil and confirm amp draw before we leave.
Auger bearing wear from inconsistent HOA event volume. An HOA clubhouse can run its ice machine hard for a single big weekend event and then barely touch it for two weeks, and that inconsistent cycling wears a Chewblet auger bearing unevenly instead of the steady wear pattern we see in a daily-use restaurant. Once the bearing wears unevenly like that it tends to fail without much warning. We replace the bearing and seal as a set and check the auger shaft for play.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Foster City questions, answered.

Do you service HOA clubhouses, or only restaurants and offices?

Yes, clubhouse kitchens are a normal part of what we service in Foster City. The billing and scheduling usually goes through the HOA's management company, and we're used to working with that process.
Our clubhouse ice machine barely gets used, does that actually cause problems?

It can, yes. Low or irregular use lets water sit and scale build up in ways a daily-use machine doesn't experience, so a clubhouse unit isn't automatically the lower-maintenance option just because it runs less.
How quickly can you respond to a Foster City call?

Our technician is based in San Mateo, right next door, so Foster City is one of the closer stops on the Peninsula for us. We don't promise same-day on every job, but this city sits well within that technician's regular route.

Need Follett service in Foster City?

Tell us what is broken. We will quote it.