How long does it take to get from San Ramon to Fremont?

About thirty minutes via 680, longer during commute hours. We regularly work Pleasanton on the way, which borders Fremont, so combining stops is often possible.

Fremont is a big city, do you cover Niles and Warm Springs the same as the central area?

Yes, we cover all of Fremont the same, Niles, Warm Springs, Centerville, and the Fremont Boulevard corridor. Response time varies a few minutes depending on exactly where you are, but the service and pricing are the same.

Do you handle both R404A and R290 Follett units?

Yes. Older Horizon machines run R404A and newer ones use R290 hydrocarbon refrigerant. We confirm which one your unit uses before quoting since the handling procedure and labor time differ between the two.

FOLLETT · FREMONT

Service · All Follett Models

Follett Commercial Ice Machine Repair · Fremont, CA

Follett ice machine repair across Fremont's restaurant districts and industrial kitchens.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Fremont

Follett refrigeration in Fremont.

Fremont is spread out, Niles, Warm Springs, and the Fremont Boulevard corridor each have their own restaurant density, and the Follett equipment we service ranges from a Horizon 700 behind a busy dinner bar to a Symphony Plus in a cafeteria serving an industrial site near Pacific Commons. The scale of Fremont means we see more variety in duty cycle here than in the smaller Tri-Valley towns, from light home-bar-style use to near-continuous cafeteria production.

We work Follett as an independent shop, not a factory dealer, EPA 608 Universal certified, and the process is consistent everywhere we go in Fremont: $99 diagnostic credited toward the repair, written quote before we start.

Fremont's restaurant scene also runs a lot of high-heat cooking, woks, tandoors, char grills, and that kind of kitchen puts more airborne grease into a mechanical closet than a typical American bar and grill, which shows up directly in how fast a Follett condenser fouls.

Common repairs we do

What we close on the truck.

Condenser coil coked by high-heat wok and tandoor kitchens. Kitchens running woks or tandoors put more airborne grease into the room than standard grilling, and that grease coats the Follett condenser fins fast even with decent ventilation. Head pressure and amp draw climb until the run capacitor fails. We clean the coil thoroughly and confirm amp draw against spec.
Auger and drain path clogging in high-volume kitchens. A Fremont kitchen running heavy dinner volume cycles the Chewblet auger hard, and the narrow drain clogs with fine ice slurry before the auger bearing itself gives out. We provide a written repair estimate after the on-site diagnosis and before any work starts.
Symphony Plus dispenser faults in cafeteria settings. A cafeteria-style Symphony Plus serving an industrial site sees heavier daily cycle counts than a restaurant bar unit, and the valve seat wears faster as a result. We test valve and sensor together and replace the actual worn component rather than defaulting to a board swap.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Fremont questions, answered.

How long does it take to get from San Ramon to Fremont?

About thirty minutes via 680, longer during commute hours. We regularly work Pleasanton on the way, which borders Fremont, so combining stops is often possible.
Fremont is a big city, do you cover Niles and Warm Springs the same as the central area?

Yes, we cover all of Fremont the same, Niles, Warm Springs, Centerville, and the Fremont Boulevard corridor. Response time varies a few minutes depending on exactly where you are, but the service and pricing are the same.
Do you handle both R404A and R290 Follett units?

Yes. Older Horizon machines run R404A and newer ones use R290 hydrocarbon refrigerant. We confirm which one your unit uses before quoting since the handling procedure and labor time differ between the two.

Need Follett service in Fremont?

Tell us what is broken. We will quote it.