How far is Hayward from your San Ramon base?

About twenty five to thirty minutes via 580. We regularly work Castro Valley and San Leandro, both border Hayward, so we can often route a Hayward stop into an existing trip.

Do you service industrial site cafeterias or only sit-down restaurants?

Both. Hayward has more industrial break room and cafeteria calls than most cities we cover, and we service those the same as a restaurant bar unit, same diagnostic, same parts, same warranty.

What certifications does your technician carry?

EPA Section 608 Universal certification for refrigerant handling, and our company holds CSLB license #1136642. We can provide documentation for facilities that require it before work begins.

FOLLETT · HAYWARD

Service · All Follett Models

Follett Commercial Ice Machine Repair · Hayward, CA

Follett repair for Hayward's industrial corridor and Mission Boulevard restaurant scene.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Hayward

Follett refrigeration in Hayward.

Hayward mixes an industrial and warehouse corridor near the airport with a diverse restaurant scene along Mission Boulevard and downtown, and the Follett units we run into split between cafeteria dispensers in industrial break rooms and Horizon 700 bar units in restaurants. The industrial side of Hayward runs dustier air than most cities on this list, which shows up directly in condenser fouling.

We service Follett independently, no factory dealer status, EPA 608 Universal certified, CSLB #1136642. Every call is a $99 diagnostic credited toward the repair, written quote before any work starts.

Common repairs we do

What we close on the truck.

Condenser coil clogged by industrial-corridor dust and dock traffic. Break rooms near Hayward's warehouse and dock areas draw in more airborne dust than a typical restaurant kitchen, and Follett's tight condenser fin spacing catches that dust fast. Head pressure climbs, amp draw runs high, and the run capacitor fails under the strain. We clean the coil and confirm the fix with an amp draw check.
Auger bearing wear from mixed light and heavy duty cycles. A restaurant bar unit and an industrial break room dispenser wear differently, but both show up in our shop as auger bearing failure letting water bypass into the chute. We replace the bearing and seal as a set and check whether the duty cycle suggests a shorter maintenance interval going forward.
Symphony Plus dispenser sensor drift from dusty environments. Dust that gets past the door seal in an industrial break room settles on the Symphony Plus sensor contacts and causes false faults or inconsistent dispensing. We clean the contacts and check the door seal itself rather than just replacing the sensor.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

Follett in Castro Valley

More cities

Follett across our service area.

FAQ

Follett in Hayward questions, answered.

How far is Hayward from your San Ramon base?

About twenty five to thirty minutes via 580. We regularly work Castro Valley and San Leandro, both border Hayward, so we can often route a Hayward stop into an existing trip.
Do you service industrial site cafeterias or only sit-down restaurants?

Both. Hayward has more industrial break room and cafeteria calls than most cities we cover, and we service those the same as a restaurant bar unit, same diagnostic, same parts, same warranty.
What certifications does your technician carry?

EPA Section 608 Universal certification for refrigerant handling, and our company holds CSLB license #1136642. We can provide documentation for facilities that require it before work begins.

Need Follett service in Hayward?

Tell us what is broken. We will quote it.