How far is Moraga from your San Ramon shop?

About twenty five minutes via 24 and Camino Pablo. We regularly work Orinda and Lafayette, both border Moraga, so a Moraga visit often fits alongside those stops.

Our machine is used lightly, does it still need regular attention?

Yes, light or irregular use has its own failure patterns, mainly dried out seals and idle-related valve sticking, different from the heavy grease buildup you'd see at a busy restaurant. We'll tell you a realistic service interval based on your actual usage.

Do you service Saint Mary's College or just downtown businesses?

We service any Follett equipment in Moraga, including dining and event-space units connected to the college. Access scheduling on campus just needs to be coordinated ahead of time.

FOLLETT · MORAGA

Service · All Follett Models

Follett Commercial Ice Machine Repair · Moraga, CA

Follett repair for Moraga's town center cafes and Saint Mary's College dining service.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Moraga

Follett refrigeration in Moraga.

Moraga is a small town center built around the Rheem Valley shopping area, plus Saint Mary's College nearby, and the Follett equipment we service reflects that scale, a Horizon 700 in a cafe or small restaurant, and occasionally a Symphony Plus tied to a dining hall or event space serving the college community. Small-town Moraga does not have the volume of Concord or Oakland, but that lighter, less consistent use brings its own set of failures.

We work on Follett as an independent shop, not a factory dealer, EPA 608 Universal certified. Every visit is a $99 diagnostic credited toward the repair, written quote before we start any work.

Common repairs we do

What we close on the truck.

Condenser coil fouling despite lighter overall use. Even with lower volume than a big city restaurant, a Follett condenser in Moraga still collects dust and grease over time, and infrequent cleaning because the unit seems fine compounds the buildup. Head pressure eventually climbs and the run capacitor fails without much warning. We clean the coil and set a realistic maintenance interval based on actual use.
Auger seal drying out between college event surges. Dining hall or event-space Follett units tied to the college calendar can sit quiet between semesters or events, and the Chewblet auger seal dries out during those idle stretches, then fails on the first heavy use back. We replace the bearing and seal together rather than let a dried seal fail again next term.
Symphony Plus valve sticking from irregular cycling. Irregular use, busy for an event then idle for weeks, is a common cause of a sticky Symphony Plus valve in Moraga specifically, more than the steady wear-and-tear failures we see in busier cities. We test and clean the valve and sensor together.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Moraga questions, answered.

How far is Moraga from your San Ramon shop?

About twenty five minutes via 24 and Camino Pablo. We regularly work Orinda and Lafayette, both border Moraga, so a Moraga visit often fits alongside those stops.
Our machine is used lightly, does it still need regular attention?

Yes, light or irregular use has its own failure patterns, mainly dried out seals and idle-related valve sticking, different from the heavy grease buildup you'd see at a busy restaurant. We'll tell you a realistic service interval based on your actual usage.
Do you service Saint Mary's College or just downtown businesses?

We service any Follett equipment in Moraga, including dining and event-space units connected to the college. Access scheduling on campus just needs to be coordinated ahead of time.

Need Follett service in Moraga?

Tell us what is broken. We will quote it.