How far is Dublin from your San Ramon shop?

About fifteen minutes via 680. San Ramon borders Dublin directly, and we also run through Pleasanton and Livermore regularly, so response time here is usually quick.

Can you service hotel properties with limited access to the kitchen or laundry room?

Yes, tell us the property's access procedure when you book and we plan around it. Hotel mechanical rooms are common in Dublin and we're used to coordinating with front desk or engineering staff.

Do repairs come with any warranty?

Repair work carries a one year warranty. If you end up needing a full replacement instead of a repair, that carries ten year parts and ten year labor coverage.

FOLLETT · DUBLIN

Service · All Follett Models

Follett Commercial Ice Machine Repair · Dublin, CA

Follett repair for Dublin's hotel kitchens and freeway-interchange commercial corridor.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Dublin

Follett refrigeration in Dublin.

Dublin's growth around the 580 and 680 interchange means more hotel kitchens and chain restaurant bars than the older Tri-Valley towns nearby, and a lot of those properties run a Follett Horizon Elite for guest services or banquet ice alongside a Symphony Plus in the lobby or breakfast area. Hotel units run in bursts, quiet overnight, then a rush at breakfast and again at check-in time, and that on-off pattern stresses different parts than a restaurant running steady dinner service.

We are an independent Follett repair shop, no factory dealer relationship, and every call is a $99 diagnostic credited toward the repair plus a written quote before work begins. EPA 608 Universal certified, CSLB #1136642.

Common repairs we do

What we close on the truck.

Condenser coil dust load from hotel mechanical room airflow. Hotel mechanical rooms near Dublin Boulevard and Hacienda Drive often share space with laundry equipment, and lint from the laundry side settles on the ice machine condenser along with normal kitchen dust. Head pressure climbs and the run capacitor takes the hit. We clean the coil and check for cross-contamination from nearby equipment.
Auger bearing wear from burst-cycle hotel demand. A hotel breakfast rush followed by hours of near-idle time cycles the Chewblet auger in short hard bursts, which wears the bearing differently than steady restaurant use, and once it wears, water bypasses into the chute instead of freezing clean. We replace the bearing and seal together.
Symphony Plus lobby dispenser sensor faults. Lobby and breakfast area dispensers get bumped, leaned on, and used by guests unfamiliar with the machine, which loosens sensor connections faster than a staff-only unit. We check the sensor wiring and connections before assuming the board itself has failed.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Dublin questions, answered.

How far is Dublin from your San Ramon shop?

About fifteen minutes via 680. San Ramon borders Dublin directly, and we also run through Pleasanton and Livermore regularly, so response time here is usually quick.
Can you service hotel properties with limited access to the kitchen or laundry room?

Yes, tell us the property's access procedure when you book and we plan around it. Hotel mechanical rooms are common in Dublin and we're used to coordinating with front desk or engineering staff.
Do repairs come with any warranty?

Repair work carries a one year warranty. If you end up needing a full replacement instead of a repair, that carries ten year parts and ten year labor coverage.

Need Follett service in Dublin?

Tell us what is broken. We will quote it.