How long does it take you to get from San Ramon to Newark?

About 30 to 35 minutes down 680 and across to the 880 corridor. We regularly work Fremont and Union City, both right next door, so we can often route a Newark call alongside a nearby stop.

Do you cover Pacific Commons, NewPark Mall, and the business parks equally?

Yes, we cover all of Newark the same. Response time shifts a few minutes depending on where exactly you are, but pricing and service stay consistent.

Can you handle a facility with strict vendor access requirements?

Yes, tell us the facility's vendor credentialing process when you book. We bring our EPA 608 certification and license documentation.

FOLLETT · NEWARK

Service · All Follett Models

Follett Commercial Ice Machine Repair · Newark, CA

Follett ice machine and dispenser repair across Newark's restaurants and business-park cafeterias.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Follett in Newark

Follett refrigeration in Newark.

A Follett Horizon Elite behind a Pacific Commons restaurant counter sees a completely different duty cycle than a Symphony Plus dispenser in a Cedar Boulevard business-park cafeteria, and we service both regularly. We're an independent Follett repair shop, no factory dealer status claimed, EPA 608 Universal certified.

Every call gets the same $99 diagnostic, credited toward the repair, and a written quote before work starts, regardless of what part of Newark you're in.

Common repairs we do

What we close on the truck.

Condenser coil coking fast in restaurant kitchens. A Pacific Commons or NewPark Mall kitchen running heavy volume loads the Follett condenser with grease and dust faster than a business-park break room with cleaner air. Head pressure and amp draw climb until the run capacitor fails. We clean the coil and check clearance.
Auger bearing wear under near-continuous cafeteria demand. Business-park cafeteria units along the Cedar Boulevard corridor run closer to continuous production than a restaurant counter unit, wearing the Chewblet auger bearing faster and letting water bypass into the chute. We replace the bearing and seal together.
Symphony Plus dispenser faults. Heavy traffic on a Symphony Plus dispenser in a busy break room wears the valve seats and loosens sensor connections. We test the valve and sensor together rather than replace the board on a guess.

Models we service

Follett product lines.

Horizon Elite Chewblet nugget ice machines
Horizon 700 series ice machines
Symphony Plus ice and water dispensers
Ice and water dispensers (countertop and freestanding)
Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

More cities

Follett across our service area.

FAQ

Follett in Newark questions, answered.

How long does it take you to get from San Ramon to Newark?

About 30 to 35 minutes down 680 and across to the 880 corridor. We regularly work Fremont and Union City, both right next door, so we can often route a Newark call alongside a nearby stop.
Do you cover Pacific Commons, NewPark Mall, and the business parks equally?

Yes, we cover all of Newark the same. Response time shifts a few minutes depending on where exactly you are, but pricing and service stay consistent.
Can you handle a facility with strict vendor access requirements?

Yes, tell us the facility's vendor credentialing process when you book. We bring our EPA 608 certification and license documentation.

Need Follett service in Newark?

Tell us what is broken. We will quote it.