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Bay Area Refrigeration Commercial Refrigeration & Ice Machine Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

FOLLETT · PALO ALTO

Service · All Follett Models

Follett Commercial Ice Machine Repair · Palo Alto, CA

Independent Follett ice and water dispenser repair for Palo Alto's medical and dental offices.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Follett in Palo Alto

Follett refrigeration in Palo Alto.

Follett ice and water dispensers are common in the medical and dental office buildings around Welch Road and the Stanford Shopping Center area, running quiet in a break room or a patient area for years before anyone thinks about them.

We service Follett as an independent shop, no manufacturer authorization, just the parts and testing these dispensers need.

$99 diagnostic, credited toward the repair. We work around a medical office's schedule when we can.

Common repairs we do

What we close on the truck.

  • Auger motor and bearing failure. These dispensers run an auger to move chewblet ice, and the motor or bearings wear out over years of use. We replace the failed part and test the ice flow.
  • Scale buildup slowing ice production. Office water lines scale up over time and slow the machine down. We descale, check the water filter, and set a schedule to keep it from recurring.
  • Water dispenser control fault. A dispenser that won't pour or won't stop pouring usually points to a control or solenoid issue. We test and replace the actual failed part.

Models we service

Follett product lines.

  • Horizon Elite Chewblet nugget ice machines
  • Horizon 700 series ice machines
  • Symphony Plus ice and water dispensers
  • Ice and water dispensers (countertop and freestanding)
  • Air-cooled and water-cooled condenser units

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Follett service in neighboring cities.

FAQ

Follett in Palo Alto questions, answered.

  • Are you a Follett authorized servicer?
    No. We service Follett as an independent repair company, no factory authorization to claim.
  • How fast can you reach Palo Alto?
    Dispatched from San Ramon, open 7AM to 7PM seven days. Call (925) 999-4095.
  • What does the visit cost?
    $99 to diagnose, credited toward the repair.

Need Follett service in Palo Alto?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Which brand?
What's wrong, or what do you need?
Where can we reach you?

Request received.

Andrew will call you back during business hours to confirm the visit.