MANITOWOC · WALNUT CREEK
Factory-Certified by ManitowocManitowoc Commercial Ice Machine Repair · Walnut Creek, CA
Manitowoc-certified ice machine repair for the downtown and Broadway Plaza restaurants and the Locust and North Main bars in Walnut Creek.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Manitowoc in Walnut Creek
Manitowoc refrigeration in Walnut Creek.
Walnut Creek runs the most restaurant traffic in the Diablo Valley, and the Manitowoc heads behind the downtown and Broadway Plaza kitchens and the bars off Locust and North Main work through every lunch and dinner rush. When the ice machine quits, food and drink are on the clock.
Andrew is Manitowoc-certified, factory-trained through the Manitowoc Ice and Koolaire field service seminar on Indigo NXT, NEO, QuietQube, and Koolaire. Central Contra Costa water off the EBMUD system runs moderately hard, and that scale builds on the evaporator plates and water lines. We see Manitowoc units making thin or cloudy cubes, slow harvest, or no harvest at all. We descale, replace water-circuit parts off the truck, and get the cube count back.
Common repairs we do
What we close on the truck.
- EBMUD scale on plates and lines. Central Contra Costa water off EBMUD runs moderately hard, and scale builds on the evaporator plates and water lines until cubes come out thin or cloudy and harvest slows. We descale the full circuit, replace fouled water-circuit parts off the truck, and reset the cube count.
- No-harvest mid-rush. When a downtown head won't release ice mid-rush, it's usually the curtain switch not tripping the harvest valve or a frosted sensor. We usually stock the common repair parts, and we confirm timing after the on-site diagnosis.
- Condenser-clean high-pressure trips. The Indigo NXT and NEO post a condenser-clean reminder that gets waved off behind a busy Broadway Plaza line until the machine trips on high pressure. We clean the coil, swap the air filter, run a service cycle, and tape a maintenance schedule inside the panel.
Models we service
Manitowoc product lines.
- Indigo NXT modular ice machines
- NEO undercounter
- QuietQube remote condenser
- Koolaire value-line ice
- Storage bins and ice dispensers
Factory credentials
Manitowoc Certified · 2026/02/12
Manitowoc Ice and Koolaire Field Service Seminar
Pricing and warranty
What it costs. What we stand behind.
-
$99
Diagnostic visit. Credited toward the repair.
-
Written
1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
-
CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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Manitowoc across our service area.
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FAQ
Manitowoc in Walnut Creek questions, answered.
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Why are my cubes thin and cloudy?
Central Contra Costa water off EBMUD is moderately hard, and scale on the evaporator plates is the usual cause of thin, cloudy cubes and slow harvest. A descale and a fresh filter restore the cube count. -
How fast can you reach Walnut Creek?
Walnut Creek is a short run up 680 from San Ramon, so a failed ice machine in a downtown kitchen gets a same-day visit when we can. Tell us you're down when you call. Open 7AM to 7PM, seven days. Call (925) 999-4095. -
Is the Manitowoc certification factory training?
It is. Andrew is factory-trained and certified through the Manitowoc Ice and Koolaire Field Service Seminar on Indigo NXT, NEO, QuietQube, and Koolaire. We service the machines, we don't sell them.
Need Manitowoc service in Walnut Creek?