Are you a Manitowoc dealer?

No. We're certified to service Manitowoc ice machines, factory-trained on Indigo NXT, NEO, and QuietQube through the Manitowoc Ice and Koolaire seminar. We don't sell the machines and we won't pretend we do.

How fast can you reach Palo Alto?

We dispatch from San Ramon and cover Palo Alto seven days a week, 7AM to 7PM. A down ice machine gets priority. Call (925) 999-4095.

What does the visit cost?

$99 to diagnose, credited toward the repair.

MANITOWOC · PALO ALTO

Factory-Certified by Manitowoc

Manitowoc Commercial Ice Machine Repair · Palo Alto, CA

Certified Manitowoc ice machine repair for Palo Alto's restaurants, offices, and the country club.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Manitowoc in Palo Alto

Manitowoc refrigeration in Palo Alto.

Manitowoc ice machines run behind University Avenue's bars, in the break rooms of the Page Mill Road office parks, and in the clubhouse at Palo Alto Hills Golf and Country Club, and we're the certified shop for all of it.

We're factory-trained on Indigo NXT, NEO undercounter, and QuietQube remote condenser through the Manitowoc Ice and Koolaire seminar, so the diagnosis is right the first time, not a guess.

$99 diagnostic, credited toward the repair. A down ice machine jumps the line.

Common repairs we do

What we close on the truck.

Slow harvest or scaled-up plate. Mineral scale on the evaporator plate is the most common Manitowoc call. We descale properly, check the water filter, and set up a maintenance schedule.
Water valve or float failure. A stuck valve or float either overfills or starves the machine. We replace the part and confirm the fill and harvest cycle both work.
Control board fault codes. Modern Indigo and NEO heads throw specific fault codes. We read the code, test the actual component behind it, and fix what's failed instead of swapping the board blind.

Models we service

Manitowoc product lines.

Indigo NXT modular ice machines
NEO undercounter
QuietQube remote condenser
Koolaire value-line ice
Storage bins and ice dispensers

Factory credentials

Manitowoc Certified · 2026/02/12

Manitowoc Ice and Koolaire Field Service Seminar

Issued 02/12/2026 by Manitowoc Ice (Pentair Water Solutions). Instructor: Jonathan A. Binley.

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Manitowoc service in neighboring cities.

More cities

Manitowoc across our service area.

FAQ

Manitowoc in Palo Alto questions, answered.

Are you a Manitowoc dealer?

No. We're certified to service Manitowoc ice machines, factory-trained on Indigo NXT, NEO, and QuietQube through the Manitowoc Ice and Koolaire seminar. We don't sell the machines and we won't pretend we do.
How fast can you reach Palo Alto?

We dispatch from San Ramon and cover Palo Alto seven days a week, 7AM to 7PM. A down ice machine gets priority. Call (925) 999-4095.
What does the visit cost?

$99 to diagnose, credited toward the repair.

Need Manitowoc service in Palo Alto?

Tell us what is broken. We will quote it.