Are you a Manitowoc dealer?

No. We're certified to service Manitowoc ice machines, factory-trained on Indigo NXT, NEO, and QuietQube through the Manitowoc Ice and Koolaire seminar. We don't sell the machines and we won't pretend we do.

How fast can you get to Alamo?

We dispatch from San Ramon, a short run up 680, so a down ice machine usually gets a same-day visit. We're open 7AM to 7PM, seven days, and outages jump the line. Call (925) 999-4095.

My Koolaire is still under warranty. Can you handle it?

Yes. Koolaire is Manitowoc's budget line and shares about 80 percent of its parts with the Indigo line, so we stock for both, and the seminar training covers the warranty paperwork too.

MANITOWOC · ALAMO

Factory-Certified by Manitowoc

Manitowoc Commercial Ice Machine Repair · Alamo, CA

Manitowoc-certified ice machine repair for the plaza kitchens and bars along Danville Boulevard in Alamo, with most jobs start with an on-site diagnosis and a written estimate.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Manitowoc in Alamo

Manitowoc refrigeration in Alamo.

Alamo doesn't run a big bar scene, but the undercounter machines that do live here, behind the cafe and the bars off Danville Boulevard and inside the Alamo Plaza grocery anchor, can't sit dead. The unit most owners around here run is the Manitowoc NEO undercounter, and when it stops dropping cubes during a Friday evening pour, that's a service bar working off a bag of ice.

We're Manitowoc-certified, factory-trained through the February 2026 Manitowoc Ice and Koolaire Field Service Seminar on the Indigo NXT modular line, the NEO undercounter units, and QuietQube. That's a real certification to service the equipment, not a sales dealership. We come up 680 from San Ramon, so it's a short run, and we stock harvest coils and curtain switches on the truck.

Common repairs we do

What we close on the truck.

NEO undercounter no-harvest. The NEO is the workhorse behind Alamo's bars, and the call we get most is ice freezing onto the evaporator and never releasing. Usually it's the water curtain failing to trip the harvest valve or the harvest sensor frosted over. We keep the harvest valve coil and the curtain switch on the truck, so most of these involve parts we usually stock.
Scale on moderately hard water. Alamo's water is moderately hard, and that shows up on the evaporator plate first: sluggish harvest, lighter cubes, then a stop. We descale, check the inlet filter, and swap it on a six-month interval, not the twelve the manual quotes, because scale builds faster here.
Condenser-clean high-pressure trips. Both the Indigo NXT and the NEO throw a condenser-clean reminder owners tend to wave off until the machine trips on a high-pressure fault and quits. We clean the coil, swap the air filter, run a service cycle, and tape a maintenance schedule inside the panel before we leave.

Models we service

Manitowoc product lines.

Indigo NXT modular ice machines
NEO undercounter
QuietQube remote condenser
Koolaire value-line ice
Storage bins and ice dispensers

Factory credentials

Manitowoc Certified · 2026/02/12

Manitowoc Ice and Koolaire Field Service Seminar

Issued 02/12/2026 by Manitowoc Ice (Pentair Water Solutions). Instructor: Jonathan A. Binley.

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Manitowoc service in neighboring cities.

More cities

Manitowoc across our service area.

FAQ

Manitowoc in Alamo questions, answered.

Are you a Manitowoc dealer?

No. We're certified to service Manitowoc ice machines, factory-trained on Indigo NXT, NEO, and QuietQube through the Manitowoc Ice and Koolaire seminar. We don't sell the machines and we won't pretend we do.
How fast can you get to Alamo?

We dispatch from San Ramon, a short run up 680, so a down ice machine usually gets a same-day visit. We're open 7AM to 7PM, seven days, and outages jump the line. Call (925) 999-4095.
My Koolaire is still under warranty. Can you handle it?

Yes. Koolaire is Manitowoc's budget line and shares about 80 percent of its parts with the Indigo line, so we stock for both, and the seminar training covers the warranty paperwork too.

Need Manitowoc service in Alamo?

Tell us what is broken. We will quote it.