Do you hold a Scotsman dealer certification?

No. We repair Scotsman ice machines as an independent shop, CSLB #1136642, with no factory relationship to Scotsman. Manitowoc is the only brand we hold factory certification on.

How fast can you get to a restaurant on 25th Avenue or B Street?

Our Peninsula technician lives in San Mateo, so this is the one city where we are not commuting in from San Ramon or crossing a bridge. We still give a real arrival window rather than a same-day promise, but a Friday-night outage on either restaurant row moves to the top of the list.

What does a service call cost?

$99 to diagnose, credited toward the repair, with a written quote before we touch the machine.

SCOTSMAN · SAN MATEO

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · San Mateo, CA

Independent Scotsman ice machine repair for San Mateo, home base for our Peninsula technician and the restaurant rows on 25th Avenue and B Street.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in San Mateo

Scotsman refrigeration in San Mateo.

San Mateo is where our Peninsula technician actually lives, so this is the one city on the Peninsula where we are not driving in from anywhere. The restaurant rows on 25th Avenue and B Street run Scotsman cubers and flakers through steady dinner service, and a down machine on a Friday night gets attention fast because we are already here.

Downtown San Mateo also carries a fair number of office buildings with break room ice service, running smaller Prodigy cubers and undercounter heads rather than the high-volume units a restaurant kitchen needs. Both get the same diagnostic process.

We are a CSLB-licensed refrigeration company, #1136642, EPA 608 certified, and we service Scotsman as an independent shop, not a factory dealer. $99 diagnostic, credited toward the repair, written quote before any work.

Common repairs we do

What we close on the truck.

Dinner-service harvest wear on 25th Avenue and B Street. A busy dinner service on either restaurant row runs a Scotsman cuber hard for several hours straight, and the water inlet valve or harvest thermistor is usually the first part to fail under that kind of repeat cycling. We carry those parts on the van, so most calls involve parts we usually stock.
Scale on Prodigy cubers. Scale builds on the evaporator plate over months, and a Prodigy ELITE that used to fill the bin overnight starts coming up short by morning. We provide a written repair estimate after the on-site diagnosis and before any work starts.
Undercounter units in office break rooms. A smaller undercounter Scotsman tucked into an office break room often runs with poor airflow clearance behind the cabinet, and the compressor works harder than it should and short-cycles. I check the venting before I assume the compressor is failing, since the fix is sometimes as simple as pulling the unit six inches from the wall.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in San Mateo questions, answered.

Do you hold a Scotsman dealer certification?

No. We repair Scotsman ice machines as an independent shop, CSLB #1136642, with no factory relationship to Scotsman. Manitowoc is the only brand we hold factory certification on.
How fast can you get to a restaurant on 25th Avenue or B Street?

Our Peninsula technician lives in San Mateo, so this is the one city where we are not commuting in from San Ramon or crossing a bridge. We still give a real arrival window rather than a same-day promise, but a Friday-night outage on either restaurant row moves to the top of the list.
What does a service call cost?

$99 to diagnose, credited toward the repair, with a written quote before we touch the machine.

Need Scotsman service in San Mateo?

Tell us what is broken. We will quote it.