Are you a Scotsman authorized dealer?

No. We service Scotsman ice machines as an independent repair company, not a dealer.

How fast can you get to Menlo Park?

Usually same-day, faster for a down ice machine during service. We're open 7AM to 7PM, seven days. Call (925) 999-4095.

What does the visit cost?

$99 diagnostic, credited toward the repair.

SCOTSMAN · MENLO PARK

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Menlo Park, CA

Independent Scotsman ice machine repair for Menlo Park's cafes, juice bars, and office break rooms.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in Menlo Park

Scotsman refrigeration in Menlo Park.

Scotsman shows up in a handful of Menlo Park's cafes and juice bars along Santa Cruz Avenue and El Camino Real, and in some of the office break rooms on the tech campuses. Nugget and flake-ice Scotsman units in particular are common in smoothie and juice spots, since that ice style blends easier.

We service Scotsman as an independent shop. No manufacturer authorization to claim, just an honest diagnosis on the harvest cycle, water system, or compressor, whichever's actually failing.

$99 to diagnose, credited toward the repair. We come up from San Ramon and stock common Scotsman parts for repairs involving parts we usually stock when we can.

Common repairs we do

What we close on the truck.

Nugget ice machine slow production. A Scotsman nugget machine producing slowly usually points to a scale-fouled evaporator or a low refrigerant charge. We check both and confirm before ordering parts, since these units run more moving parts than a standard cuber.
Water system scale and filter issues. Like every ice machine on the Peninsula's moderately hard water, Scotsman heads slow down as scale builds on the evaporator plate. Regular descale and filter changes on a realistic schedule prevent most of the emergency calls.
Auger motor or gearbox wear on flake units. Flake-ice Scotsman units use an auger and gearbox that takes mechanical wear over years of use. A struggling or noisy auger motor is a common failure point we check first on a slow-producing unit.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in Menlo Park questions, answered.

Are you a Scotsman authorized dealer?

No. We service Scotsman ice machines as an independent repair company, not a dealer.
How fast can you get to Menlo Park?

Usually same-day, faster for a down ice machine during service. We're open 7AM to 7PM, seven days. Call (925) 999-4095.
What does the visit cost?

$99 diagnostic, credited toward the repair.

Need Scotsman service in Menlo Park?

Tell us what is broken. We will quote it.