SCOTSMAN · EAST PALO ALTO
Service · All Scotsman ModelsScotsman Commercial Ice Machine Repair · East Palo Alto, CA
Independent Scotsman ice machine repair for the restaurants and markets on University Avenue and Bay Road, and the newer offices and hotel near University Circle.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Scotsman in East Palo Alto
Scotsman refrigeration in East Palo Alto.
East Palo Alto is a dense, working-family city wedged between Palo Alto and Menlo Park, and the commercial ice machine work here splits along the same lines as the rest of the city. University Avenue and Bay Road carry the older business district, small family-run restaurants and markets that usually run one Scotsman unit with no backup. Closer to the Palo Alto border, the University Circle office towers and a hotel nearby have brought in a newer wave of corporate kitchens and banquet service.
We service Scotsman as an independent shop, not a factory dealer. We're a CSLB-licensed refrigeration company (#1136642) working on undercounter heads, Meridian-style modular cubers, and Prodigy ELITE units. Diagnostic is $99, credited toward the repair, with a written quote before anything past that.
Common repairs we do
What we close on the truck.
- Single-machine kitchens can't absorb downtime. A lot of the University Avenue and Bay Road restaurants run one ice machine with nothing to fall back on while a part gets ordered. We usually stock the common repair parts, and we confirm timing after the on-site diagnosis.
- University Circle and hotel banquet kitchens run high volume. The office towers and the hotel near University Circle push a Scotsman unit through a full day of steady demand, break room ice on one side and banquet or event service on the other. That volume shows up first as a slow harvest cycle or a bin that never quite fills, and we check water flow and the harvest sensor before assuming a bigger fault.
- Sealed-system leaks and compressor failures. A Scotsman that won't get cold or keeps cycling on and off has a sealed-system problem underneath, usually a slow refrigerant leak or a failing compressor. We recover, evacuate, and recharge under EPA #1279674151528, done in-house.
Models we service
Scotsman product lines.
- Prodigy ELITE modular cube ice machines
- Brilliance gourmet ice (cube and nugget)
- Meridian and undercounter ice machines
- Flake and nugget ice machines
- Remote air-cooled and water-cooled condenser units
- Ice storage bins and dispensers
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Scotsman service in neighboring cities.
More cities
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FAQ
Scotsman in East Palo Alto questions, answered.
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Do you work on Scotsman machines in East Palo Alto?
Yes, both the restaurants and markets on University Avenue and Bay Road and the office towers and hotel near University Circle. Same $99 diagnostic and written quote as anywhere else we service. -
My restaurant only has one ice machine. How fast can you turn a repair around?
We carry the parts that fail most, water valves, float kits, harvest thermistors, on the truck specifically so a one-machine kitchen doesn't sit without ice waiting on a part order. -
How soon can someone get to East Palo Alto?
Our technician on the Peninsula lives in San Mateo County, so East Palo Alto is part of the regular route, not a special trip. We'll give you a real time when you call, not a same-day guarantee.
Need Scotsman service in East Palo Alto?