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Bay Area Refrigeration Commercial Refrigeration & Ice Machine Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

SCOTSMAN · PORTOLA VALLEY

Service · All Scotsman Models

Scotsman Refrigeration Repair · Portola Valley, CA

Independent Scotsman repair for the home bar ice machines tucked into Portola Valley's wooded canyon lots.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Scotsman in Portola Valley

Scotsman refrigeration in Portola Valley.

Portola Valley keeps an even lower profile than Woodside next door. The town center holds a market and a wine shop, and most of the land is wooded canyon lots along Alpine Road and Portola Road, backing up against the open space preserve. There's no restaurant scene here, so the Scotsman work is almost entirely a home bar's undercounter ice machine.

We service Scotsman as an independent shop, not a factory dealer. We're a CSLB-licensed refrigeration company (#1136642) working on undercounter ice machines built into estate kitchens. Diagnostic is $99, credited toward the repair, written quote before anything else.

Common repairs we do

What we close on the truck.

  • Generator power during fire-season shutoffs trips control boards. A fair number of these hillside homes run on backup generators for a few days at a stretch during PG&E fire-season power shutoffs, and generator power isn't as clean as the grid. A voltage sag or surge can trip an ice machine's control board or throw a fault code that has nothing to do with the machine itself. Before I call a board dead on a Portola Valley call, I check whether the house was running on generator power when it happened.
  • Ice machines that sit unused between visits. A home bar unit that only runs when the house has guests develops the same problems a daily-use commercial machine never gets the chance to: stale water in the lines, a float switch stuck from disuse, mineral deposits nobody's flushed out. We check all three before we assume a part has failed.
  • Sealed-system leaks, repaired properly. When a unit won't hold its set point or keeps short-cycling, we're looking at the sealed system underneath, a slow refrigerant leak or a compressor on its way out. We recover, evacuate, and recharge under EPA #1279674151528, in-house, every time.

Models we service

Scotsman product lines.

  • Prodigy ELITE modular cube ice machines
  • Brilliance gourmet ice (cube and nugget)
  • Meridian and undercounter ice machines
  • Flake and nugget ice machines
  • Remote air-cooled and water-cooled condenser units
  • Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

FAQ

Scotsman in Portola Valley questions, answered.

  • Is it worth calling you for just one ice machine way out in Portola Valley?
    Yes, we take calls here regularly even though the town is quiet. Same $99 diagnostic and written quote as anywhere else.
  • My ice machine's control board keeps failing. Could it be the house's generator?
    Possibly. If the property runs on backup power during a PG&E shutoff, a voltage sag or surge from the generator can trip a control board or throw a fault code that isn't really a machine problem. We check that before replacing anything.
  • How long before someone can get out here?
    Our Peninsula technician is based in San Mateo County, so Portola Valley isn't a long detour. You'll get a real arrival window when you book, not a same-day promise.

Need Scotsman service in Portola Valley?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Andrew will call you back during business hours to confirm the visit.