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Bay Area Refrigeration Commercial Refrigeration & Ice Machine Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

SCOTSMAN · PALO ALTO

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Palo Alto, CA

Independent Scotsman ice machine repair for Palo Alto's cafes and quick-serve counters.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Scotsman in Palo Alto

Scotsman refrigeration in Palo Alto.

Scotsman ice machines show up behind the counters at Palo Alto's cafes and quick-serve spots on University and California Avenue, smaller footprints that still can't run out of ice during a lunch rush.

We service Scotsman as an independent shop, no manufacturer tie, just an honest look at whether it's scale, a valve, or a control problem.

$99 diagnostic, credited toward the repair. A dead ice machine during service gets priority.

Common repairs we do

What we close on the truck.

  • Cloudy or soft cubes. Usually scale buildup or a water filter overdue for a change. We descale the unit and set a filter schedule that fits the water here.
  • Machine won't harvest. Could be a stuck harvest solenoid, a bad thermistor, or refrigerant loss. We test the electrical side first, then check the sealed system.
  • Auger motor failure on nugget-ice models. A seized or failing auger motor stops ice production outright. We replace the motor and check the gearbox for wear at the same time.

Models we service

Scotsman product lines.

  • Prodigy ELITE modular cube ice machines
  • Brilliance gourmet ice (cube and nugget)
  • Meridian and undercounter ice machines
  • Flake and nugget ice machines
  • Remote air-cooled and water-cooled condenser units
  • Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

FAQ

Scotsman in Palo Alto questions, answered.

  • Are you a Scotsman authorized servicer?
    No. We service Scotsman ice machines as an independent company, no factory authorization to claim.
  • How fast can you reach Palo Alto?
    We dispatch from San Ramon, 7AM to 7PM seven days, and a dead ice machine gets pushed to the front. Call (925) 999-4095.
  • What does the visit cost?
    $99 to diagnose, credited toward the repair.

Need Scotsman service in Palo Alto?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Which brand?
What's wrong, or what do you need?
Where can we reach you?

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Andrew will call you back during business hours to confirm the visit.