My Scotsman cuber is making thin, cloudy cubes. Is it broken?

Usually not. On Alamo's moderately hard water, thin or cloudy cubes and slow harvest almost always mean scale on the evaporator and a tired water filter. A proper delime and a filter swap brings most machines back. We'll tell you if it's something more.

What does it cost to diagnose a Scotsman in Alamo?

A flat $99 diagnostic, credited toward the repair. You get a written quote before any work past the diagnosis, so there's no surprise invoice.

SCOTSMAN · ALAMO

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Alamo, CA

Independent Scotsman ice machine repair for the plaza kitchens and bars off Danville Boulevard, dispatched up 680 from San Ramon.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in Alamo

Scotsman refrigeration in Alamo.

Alamo doesn't run a big restaurant row, so the Scotsman machines here are usually the undercounter and modular cubers behind a plaza bar or in the cafe inside the Alamo Plaza grocery anchor. When one quits, it's a small crowd waiting on ice and an owner who can't pour a drink without it.

We service Scotsman as an independent shop, not a factory dealer. What we are is a CSLB-licensed refrigeration outfit (#1136642) that works on Prodigy ELITE cubers, Brilliance gourmet ice, and the undercounter Meridian-style units every week. The diagnostic is $99, credited toward the repair, and you get a written quote before we turn a wrench.

Common repairs we do

What we close on the truck.

Scale on moderately hard Alamo water. Alamo's supply runs moderately hard, and that's the number one killer of Scotsman cubers around here. Scale coats the evaporator, harvest gets sluggish, cube weight drops, and eventually the machine quits dropping ice. A real delime with Scotsman descaler and a fresh water filter usually brings it back. We'll tell you straight if a cleaning is all it needs.
Harvest and water-circuit faults. Prodigy ELITE cubers throw codes that point at water, harvest, or a sensor. Thin or cloudy cubes, or a machine that won't drop a harvest, is usually a failing water inlet valve, a fouled float, or low water flow. We carry water valves, float and water sensors, and harvest thermistors on the truck, so most of these involve parts we usually stock.
Sealed-system work, done in-house. When a Scotsman short-cycles or never gets cold, we're into the sealed system: a weak compressor, a refrigerant leak, or a condenser choked for airflow. We recover, evacuate, and weigh in the charge under EPA #1279674151528, and we're R290-trained for newer hydrocarbon units. No topping off a leak and walking away.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in Alamo questions, answered.

Do you service Scotsman in Alamo even though you're not a Scotsman dealer?

Yes. We work on Scotsman as an independent shop. We don't claim a factory authorization, but we're a CSLB-licensed refrigeration outfit (#1136642) that services Prodigy ELITE, Brilliance, and undercounter Scotsman cubers regularly across Alamo.
My Scotsman cuber is making thin, cloudy cubes. Is it broken?

Usually not. On Alamo's moderately hard water, thin or cloudy cubes and slow harvest almost always mean scale on the evaporator and a tired water filter. A proper delime and a filter swap brings most machines back. We'll tell you if it's something more.
What does it cost to diagnose a Scotsman in Alamo?

A flat $99 diagnostic, credited toward the repair. You get a written quote before any work past the diagnosis, so there's no surprise invoice.

Need Scotsman service in Alamo?

Tell us what is broken. We will quote it.