How long does it take you to reach Millbrae from San Ramon?

From our San Ramon base we run I-680 south through Hayward, then cross the San Mateo Bridge on Highway 92 and drop onto 101 into Millbrae. Off-peak that is about 40 to 50 minutes, and we time bridge runs around the commute so we are not stuck over the water.

Do you work on Scotsman flake and nugget machines or only cube units?

All three. We provide a written repair estimate after the on-site diagnosis and before any work starts.

What does a service call cost?

The diagnostic is $99, and we credit it toward the repair. You get a written quote before we start, so there is no surprise on the invoice.

SCOTSMAN · MILLBRAE

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Millbrae, CA

Scotsman nugget and flake ice repair for Millbrae, from the Broadway dim sum kitchens to the hotel row near SFO.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in Millbrae

Scotsman refrigeration in Millbrae.

We service Scotsman ice machines across Millbrae, from the dim sum houses and seafood kitchens along Broadway to the airport hotels and cafes near SFO on El Camino Real. Nugget, flake, and Prodigy cube machines all get the same attention.

Millbrae sits in the marine belt, so the outside air stays cool and damp, but a busy dim sum line still pushes an ice machine hard through service. When a Scotsman flaker or nugget head slows down, drink service and cold seafood displays feel it first. We carry the common Scotsman parts on the van so most repairs involve parts we usually stock.

We are an independent shop, EPA 608 certified and licensed under CSLB #1136642. We are not factory-authorized by Scotsman. Our diagnostic is $99 and we credit it toward the repair, and you get a written quote before any work starts.

Common repairs we do

What we close on the truck.

Flaker gearmotor and auger bearing wear. Scotsman F-series flakers feed the raw-bar and seafood displays around Broadway. As the auger bearing wears and the gearmotor loses torque, flake output turns thin and wet. We replace the gearmotor and bearing, inspect the extruding head, and check the water float.
Prodigy cuber stalling on harvest. Scotsman C-series Prodigy cube machines scale up on Millbrae water and hang in the harvest cycle, dropping thin or cloudy cubes. We descale the evaporator, replace a fouled water level probe, and verify the hot gas harvest valve seals.
Nugget extruding head and auger on undercounter units. The NUC and Meridian nugget machines in local cafes wear the extruding head and auger over time, so the chewable ice packs soft or slows to a trickle. We rebuild the head, swap the auger bearing, and reset the Prodigy sensor.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in Millbrae questions, answered.

How long does it take you to reach Millbrae from San Ramon?

From our San Ramon base we run I-680 south through Hayward, then cross the San Mateo Bridge on Highway 92 and drop onto 101 into Millbrae. Off-peak that is about 40 to 50 minutes, and we time bridge runs around the commute so we are not stuck over the water.
Do you work on Scotsman flake and nugget machines or only cube units?

All three. We provide a written repair estimate after the on-site diagnosis and before any work starts.
What does a service call cost?

The diagnostic is $99, and we credit it toward the repair. You get a written quote before we start, so there is no surprise on the invoice.

Need Scotsman service in Millbrae?

Tell us what is broken. We will quote it.