Are you a Scotsman-authorized service center in Berkeley?

No, and we won't claim it. We service Scotsman as an independent shop. We're a CSLB-licensed refrigeration company (#1136642) that works on Prodigy ELITE, Brilliance, and undercounter Scotsman ice machines across Berkeley every week.

Berkeley water is soft. Why does my Scotsman still scale up?

Volume. A busy Gourmet Ghetto or Telegraph cafe cycles enough water that even softer supply leaves mineral buildup on the evaporator over a few months. Skipped descales and old filters do the rest. A delime and fresh filter usually restores harvest.

How is repair timing determined?

We push outages to the front of the line. Tell us it's down when you call and we'll prioritize Berkeley. Diagnostic is $99, credited toward the repair, written quote first.

SCOTSMAN · BERKELEY

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Berkeley, CA

Independent Scotsman ice machine repair for Berkeley's cafes and bars, from the Gourmet Ghetto to Telegraph and West Berkeley.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in Berkeley

Scotsman refrigeration in Berkeley.

Berkeley runs one of the densest independent food scenes in the East Bay, and a lot of those cafes and bars lean on Scotsman undercounters and Brilliance gourmet-ice heads. The Shattuck and Gourmet Ghetto restaurants, the late-night spots on Telegraph near campus, the small producers out in West Berkeley, all of them notice fast when the ice stops.

We service Scotsman as an independent shop, not a factory dealer. We're a CSLB-licensed refrigeration outfit (#1136642) that diagnoses the actual fault instead of guessing on the clock. The diagnostic is $99, credited toward the repair, and you get a written quote before any work.

Common repairs we do

What we close on the truck.

Softer water, but cafe volume still scales. Berkeley's municipal water is on the softer side compared to the deeper East Bay wells, but cafe and restaurant volume scales any minerals fast. A Scotsman that never gets a descale starts producing thin, cloudy cubes or stops harvesting. We delime, swap the water filter, and rebuild the water circuit rather than push a new machine.
Prodigy ELITE and Brilliance fault diagnosis. Prodigy ELITE cubers throw codes pointing at water, harvest, or a sensor. Brilliance and nugget machines fail differently, often the auger gearmotor, bearings, or the evaporator. We carry water valves, float and water sensors, contactors, and harvest thermistors so most Berkeley calls involve parts we usually stock.
Sealed-system and R290 work. A Scotsman that short-cycles or won't get cold means the sealed system: weak compressor, refrigerant leak, or a clogged condenser. We do that in-house with recovery, evacuation, and a weighed-in charge under EPA #1279674151528. We're also R290 hydrocarbon-trained, which matters on the newer undercounter units around town.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in Berkeley questions, answered.

Are you a Scotsman-authorized service center in Berkeley?

No, and we won't claim it. We service Scotsman as an independent shop. We're a CSLB-licensed refrigeration company (#1136642) that works on Prodigy ELITE, Brilliance, and undercounter Scotsman ice machines across Berkeley every week.
Berkeley water is soft. Why does my Scotsman still scale up?

Volume. A busy Gourmet Ghetto or Telegraph cafe cycles enough water that even softer supply leaves mineral buildup on the evaporator over a few months. Skipped descales and old filters do the rest. A delime and fresh filter usually restores harvest.
How is repair timing determined?

We push outages to the front of the line. Tell us it's down when you call and we'll prioritize Berkeley. Diagnostic is $99, credited toward the repair, written quote first.

Need Scotsman service in Berkeley?

Tell us what is broken. We will quote it.