Are you a certified Scotsman dealer?

No. We're Manitowoc-certified, not Scotsman-certified. We service Scotsman as an independent shop, and we're upfront about that distinction.

How fast can you reach Los Altos?

We dispatch from San Ramon. It's a longer drive than our East Bay calls, but a dead ice machine still gets same-day priority. Open 7AM to 7PM, seven days. Call (925) 999-4095.

What's the diagnostic fee?

$99, credited toward the repair.

SCOTSMAN · LOS ALTOS

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Los Altos, CA

Independent Scotsman ice machine repair for Los Altos restaurants and bars.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in Los Altos

Scotsman refrigeration in Los Altos.

Scotsman cubers and nugget machines run alongside the Manitowoc and Hoshizaki heads at several State Street kitchens and bars.

We service Scotsman as an independent shop. No factory certification to claim, just consistent work on the equipment.

Scotsman's nugget-style machines have their own wear points, particularly the auger and gear motor, and we carry parts for both the cuber and nugget lines.

Common repairs we do

What we close on the truck.

Auger and gear motor wear (nugget machines). Nugget-style Scotsman machines lean on the auger and gear motor hard. A slowing or seized motor is one of the more common failures we see.
Scale and water quality issues. Like any ice machine, scale from hard water chokes production over time. We descale and set up a filtration and cleaning schedule.
Control board and sensor faults. An error code or a machine that won't cycle usually traces to a control board or a bin or water sensor. We diagnose to the actual part.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in Los Altos questions, answered.

Are you a certified Scotsman dealer?

No. We're Manitowoc-certified, not Scotsman-certified. We service Scotsman as an independent shop, and we're upfront about that distinction.
How fast can you reach Los Altos?

We dispatch from San Ramon. It's a longer drive than our East Bay calls, but a dead ice machine still gets same-day priority. Open 7AM to 7PM, seven days. Call (925) 999-4095.
What's the diagnostic fee?

$99, credited toward the repair.

Need Scotsman service in Los Altos?

Tell us what is broken. We will quote it.