Do you cover the industrial side of San Carlos, or just Laurel Street?

Both. We take calls from the Laurel Street restaurants and from the warehouses and commissary kitchens on the east side toward the tracks and the airport. Same $99 diagnostic and written quote either way.

My Scotsman machine is making smaller, cloudier ice than it used to. What's wrong?

On a Brilliance or Prodigy ELITE unit, that's usually a water flow issue at the inlet valve or a harvest sensor that's drifted out of calibration, not a dying compressor. We check those first.

How fast can you get to San Carlos?

Our technician on the Peninsula is based in San Mateo County, so San Carlos is a direct visit, not a crew driving over from the Tri-Valley side. We won't promise same day on every call, but we give you a real window when you book.

SCOTSMAN · SAN CARLOS

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · San Carlos, CA

Independent Scotsman ice machine repair for the Laurel Street restaurant row and the warehouses and light industrial shops toward the tracks and the airport on the east side.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in San Carlos

Scotsman refrigeration in San Carlos.

San Carlos keeps its commercial ice machines close to two very different stretches of town. Laurel Street's restaurant row anchors the walkable downtown, tight storefronts with a Scotsman cuber wedged behind almost every bar. Head east toward the rail corridor and the airport, and it's warehouses and light industrial space instead, where a caterer or a commissary kitchen runs its own machine for staging orders.

We service Scotsman as an independent shop, not a factory dealer. We're a CSLB-licensed refrigeration company (#1136642) working on Prodigy ELITE cubers, Brilliance gourmet ice, and Meridian-style undercounter heads. Diagnostic is $99, credited toward the repair, written quote before we touch anything.

Common repairs we do

What we close on the truck.

Laurel Street's craft bars lean on Brilliance gourmet ice. A cocktail bar on Laurel Street cares about the shape of the ice as much as the volume, and a Brilliance unit that starts dropping smaller, softer nuggets instead of the clear gourmet cube is usually a water flow or harvest problem, not the compressor. We check the water inlet valve and the harvest sensor before we assume anything bigger is wrong.
East side machines run in hard bursts, then sit. A caterer or commissary kitchen out toward the tracks fills a machine's bin hard before a big order goes out, then leaves it mostly idle for days. That start-stop pattern wears float switches and water valves faster than steady daily use does, and we carry both on the truck so a fault there doesn't turn into a second trip.
Sealed-system work stays in-house. When a Scotsman won't pull down to temperature or keeps short-cycling, that's a sealed-system problem underneath: a weak compressor, a slow refrigerant leak, or a condenser starved for air. We recover, evacuate, and recharge the system ourselves under EPA #1279674151528.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in San Carlos questions, answered.

Do you cover the industrial side of San Carlos, or just Laurel Street?

Both. We take calls from the Laurel Street restaurants and from the warehouses and commissary kitchens on the east side toward the tracks and the airport. Same $99 diagnostic and written quote either way.
My Scotsman machine is making smaller, cloudier ice than it used to. What's wrong?

On a Brilliance or Prodigy ELITE unit, that's usually a water flow issue at the inlet valve or a harvest sensor that's drifted out of calibration, not a dying compressor. We check those first.
How fast can you get to San Carlos?

Our technician on the Peninsula is based in San Mateo County, so San Carlos is a direct visit, not a crew driving over from the Tri-Valley side. We won't promise same day on every call, but we give you a real window when you book.

Need Scotsman service in San Carlos?

Tell us what is broken. We will quote it.