Are you a Scotsman-authorized service center in Albany?

No, and we won't claim it. We service Scotsman as an independent shop. We're a CSLB-licensed refrigeration company (#1136642) that works on Prodigy ELITE and undercounter Scotsman ice machines across Albany every week.

Albany's water is supposed to be soft. Why does my Scotsman still scale up?

Volume. A busy Solano Avenue cafe cycles enough water that even softer supply leaves mineral buildup on the evaporator over a few months. Old filters and skipped descale visits pile on top of that. Delime the machine, swap in a fresh filter, and harvest capacity typically comes right back.

How long is the drive from San Ramon to Albany?

Usually 40 to 45 minutes, either I-580 across to San Pablo Dam Road or Highway 24 through the Caldecott to I-80. Albany runs on the same route day as our Berkeley and Richmond calls, and a booked window comes with a written arrival time.

SCOTSMAN · ALBANY

Service · All Scotsman Models

Scotsman Commercial Ice Machine Repair · Albany, CA

Independent Scotsman ice machine repair for the cafes and restaurants along Albany's Solano Avenue and San Pablo Avenue.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Scotsman in Albany

Scotsman refrigeration in Albany.

Albany is a small, dense city, only about 1.8 square miles, wedged between Berkeley and El Cerrito, and the cafes and restaurants along Solano Avenue and the storefronts where San Pablo Avenue crosses through lean on Scotsman undercounters and cubers behind the counter. All of them notice fast when the ice stops.

We service Scotsman as an independent shop, not a factory dealer. Our CSLB license (#1136642) covers refrigeration work, and we track down what's actually failing before quoting anything. Diagnostic runs $99, gets credited toward the repair, and you get a written number before we touch the machine.

Common repairs we do

What we close on the truck.

Softer water, but cafe volume still scales. Albany runs on the same general East Bay supply as its neighbors, on the softer side, but Solano Avenue cafe and restaurant volume scales any minerals fast. Go too long between descales on a Scotsman and you get thin, cloudy cubes, or the machine quits harvesting altogether. Our fix is a delime, a fresh water filter, and a rebuild of the water circuit, not a sales pitch for a replacement unit.
Reading Prodigy ELITE fault codes. When a Prodigy ELITE cuber throws a code, it's pointing at water supply, the harvest cycle, or a bad sensor. We carry water valves, float and water sensors, contactors, and harvest thermistors, so most Albany calls involve parts we usually stock.
Undercounter units in tight storefronts. A lot of Albany's commercial kitchens are shoehorned into small storefronts along Solano Avenue, and the Scotsman undercounter units in those spots run boxed in with little airflow. That cooks the condenser and shortens compressor life. We check the clearance, clean the coil, and handle sealed-system leak work in-house under EPA #1279674151528.

Models we service

Scotsman product lines.

Prodigy ELITE modular cube ice machines
Brilliance gourmet ice (cube and nugget)
Meridian and undercounter ice machines
Flake and nugget ice machines
Remote air-cooled and water-cooled condenser units
Ice storage bins and dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Scotsman service in neighboring cities.

More cities

Scotsman across our service area.

FAQ

Scotsman in Albany questions, answered.

Are you a Scotsman-authorized service center in Albany?

No, and we won't claim it. We service Scotsman as an independent shop. We're a CSLB-licensed refrigeration company (#1136642) that works on Prodigy ELITE and undercounter Scotsman ice machines across Albany every week.
Albany's water is supposed to be soft. Why does my Scotsman still scale up?

Volume. A busy Solano Avenue cafe cycles enough water that even softer supply leaves mineral buildup on the evaporator over a few months. Old filters and skipped descale visits pile on top of that. Delime the machine, swap in a fresh filter, and harvest capacity typically comes right back.
How long is the drive from San Ramon to Albany?

Usually 40 to 45 minutes, either I-580 across to San Pablo Dam Road or Highway 24 through the Caldecott to I-80. Albany runs on the same route day as our Berkeley and Richmond calls, and a booked window comes with a written arrival time.

Need Scotsman service in Albany?

Tell us what is broken. We will quote it.