Are you a factory-authorized True dealer?

No. We're independent on True and the rest, no factory-authorization games. The only equipment we hold a factory certification on is Manitowoc ice machines.

A downtown reach-in is down. Same-day?

A failed True box in a downtown Walnut Creek kitchen is an emergency. Tell us you're down when you call and we'll prioritize you. We run 7 AM to 7 PM seven days, and Walnut Creek is a short run up 680.

What's the diagnostic cost?

$99 flat, credited toward the repair, with a written quote before any work.

TRUE · WALNUT CREEK

Service · All True Models

True Commercial Refrigeration Repair · Walnut Creek, CA

We service True reach-ins, prep tables, and back-bar coolers for the downtown and Broadway Plaza kitchens and the bars off Locust and North Main.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Walnut Creek

True refrigeration in Walnut Creek.

Walnut Creek runs the most restaurant traffic in the Diablo Valley, and that volume lands hard on the True gear. Downtown and the Broadway Plaza side are wall-to-wall full-service kitchens, sushi counters, and steakhouse bars, with grocery anchors behind them. Every one of those venues lives on a row of True reach-ins and back-bar coolers working through the lunch and dinner rush. When something quits, food's on the clock.

True is built well and worth fixing, so the failures here are predictable wear: prep-table thermostats drifting warm, evaporator fan motors seized, and door gaskets torn from a thousand pulls a shift. We stock the truck so most calls involve parts we usually stock.

Common repairs we do

What we close on the truck.

Prep table or reach-in drifting warm. The steady True call is a box that won't hold temp, usually a thermostat or control that's drifted, a seized evaporator fan motor, or a condenser caked from a busy back-of-house. We provide a written repair estimate after the on-site diagnosis and before any work starts.
Back-bar coolers off Locust and North Main. The bars run True back-bar boxes hard. We usually stock the common repair parts, and we confirm timing after the on-site diagnosis.
Sealed-system and leak repair. Older True units eventually open a line and lose charge. We do recovery, evacuation, and weigh-in in-house under EPA #1279674151528, and we're R290 trained for the newer hydrocarbon reach-ins around town. We provide a written repair estimate after the on-site diagnosis and before any work starts.

Models we service

True product lines.

Reach-in refrigerators and freezers
Sandwich and salad prep tables
Under-counter units
Bottle coolers
Glass-door merchandisers
Back-bar coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in Walnut Creek questions, answered.

Are you a factory-authorized True dealer?

No. We're independent on True and the rest, no factory-authorization games. The only equipment we hold a factory certification on is Manitowoc ice machines.
A downtown reach-in is down. Same-day?

A failed True box in a downtown Walnut Creek kitchen is an emergency. Tell us you're down when you call and we'll prioritize you. We run 7 AM to 7 PM seven days, and Walnut Creek is a short run up 680.
What's the diagnostic cost?

$99 flat, credited toward the repair, with a written quote before any work.

Need True service in Walnut Creek?

Tell us what is broken. We will quote it.