Are you a factory True dealer?

No. We service True as an independent shop, no authorization claim. Our only factory certification is on Manitowoc ice machines.

How fast can you get to Pleasant Hill?

We run Pleasant Hill regularly from San Ramon, usually north through Walnut Creek or over from Lafayette. We're out 7 AM to 7 PM seven days, same number for after-hours emergencies, and outages go first.

What's the diagnostic cost?

$99 flat, credited toward the repair, with a written quote before any work.

TRUE · PLEASANT HILL

Service · All True Models

True Commercial Refrigeration Repair · Pleasant Hill, CA

We service True reach-ins, prep tables, and back-bar coolers for Downtown Pleasant Hill and the Contra Costa Boulevard and Monument retail corridor.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Pleasant Hill

True refrigeration in Pleasant Hill.

Pleasant Hill packs a lot of food service into a small footprint. Downtown stays busy, the Contra Costa Boulevard and Monument stretch is wall-to-wall retail and quick-serve, and the markets and grocers all run coolers that can't take a day off. A lot of that runs True: reach-ins, prep tables, and back-bar coolers. When one warms up during a Friday rush, the clock starts.

True is built well and worth fixing, so the calls here are age and wear. The common one is a reach-in or back-bar cooler with a worn door gasket, a failed fan motor, or a stuck defrost timer. We carry fan motors, relays, thermostats, defrost heaters, and gasket stock on the truck, so a good share of calls involve parts we usually stock. When a part has to come in, we name it and give you a real date.

Common repairs we do

What we close on the truck.

Reach-in or back-bar cooler warming. The steady True call is a box drifting warm, usually a worn door gasket, a failed fan motor, or a stuck defrost timer. We provide a written repair estimate after the on-site diagnosis and before any work starts.
Prep tables swinging warm in the rail. On the Monument quick-serve line, a True prep table that swings warm usually has a dirty condenser or a short-cycling start component. We usually stock the common repair parts, and we confirm timing after the on-site diagnosis.
Sealed-system and leak repair. Older True units eventually leak. We keep sealed-system work in-house, not subbed out: recovery, evacuation, and weigh-in under EPA #1279674151528, plus R290 training for newer hydrocarbon gear. We provide a written repair estimate after the on-site diagnosis and before any work starts.

Models we service

True product lines.

Reach-in refrigerators and freezers
Sandwich and salad prep tables
Under-counter units
Bottle coolers
Glass-door merchandisers
Back-bar coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in Pleasant Hill questions, answered.

Are you a factory True dealer?

No. We service True as an independent shop, no authorization claim. Our only factory certification is on Manitowoc ice machines.
How fast can you get to Pleasant Hill?

We run Pleasant Hill regularly from San Ramon, usually north through Walnut Creek or over from Lafayette. We're out 7 AM to 7 PM seven days, same number for after-hours emergencies, and outages go first.
What's the diagnostic cost?

$99 flat, credited toward the repair, with a written quote before any work.

Need True service in Pleasant Hill?

Tell us what is broken. We will quote it.