TRUE · EAST PALO ALTO
Service · All True ModelsTrue Commercial Refrigeration Repair · East Palo Alto, CA
True reach-ins and bottle coolers keep the corner markets and taquerias along University Avenue and Bay Road running in East Palo Alto, a dense, working-family city with old equipment still earning its keep.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
True in East Palo Alto
True refrigeration in East Palo Alto.
East Palo Alto doesn't have a restaurant row so much as a string of family-run markets, taquerias, and small groceries along University Avenue and Bay Road, serving a dense rental community that keeps its equipment running as long as it can. A good share of the reach-ins and bottle coolers behind those counters are older True units, bought used or handed down, still holding temperature because the brand was built solid to start with.
We don't push a repair on equipment that's not worth fixing, and in a city where every dollar in a small business matters, that call gets made honestly. Most of these True boxes just need a fan motor, a gasket, or a control board off the truck, and we tell the owner straight if a compressor swap on an old unit costs more than the box is worth. The technician who covers this part of the Peninsula is based in San Mateo County, so East Palo Alto gets the same drive time as the wealthier cities around it.
Common repairs we do
What we close on the truck.
- Old reach-ins holding on with worn parts. A used True T-23 reach-in behind a Bay Road counter usually comes to us with a stuck evaporator fan or a gasket gone hard and cracked from age, not from abuse. We replace what's failed and test the box through a full cycle, and if the compressor itself is the problem on a unit this old, we say so before recommending a repair that costs more than a replacement.
- Bottle coolers running warm at the register. The bottle coolers up front in these markets take a beating from the door opening every few minutes, and the common failure is a door switch or a defrost timer stuck in the wrong position, leaving the case running colder or warmer than it should. We test the control and swap the failed part off the truck.
- Sealed-system leaks on older units. A True box that's ten or fifteen years old eventually opens a brazed joint and bleeds off its charge. We recover what's there, find the leak, repair it, and weigh in a correct charge under EPA #1279674151528 rather than just topping off the refrigerant, which never lasts long on a unit that's still leaking.
Models we service
True product lines.
- Reach-in refrigerators and freezers
- Sandwich and salad prep tables
- Under-counter units
- Bottle coolers
- Glass-door merchandisers
- Back-bar coolers
Pricing and warranty
What it costs. What we stand behind.
-
$99
Diagnostic visit. Credited toward the repair.
-
Written
1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
-
CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
True service in neighboring cities.
More cities
True across our service area.
- True in Alamo
- True in Berkeley
- True in Blackhawk
- True in Castro Valley
- True in Concord
- True in Danville
- True in Dublin
- True in Fremont
- True in Hayward
- True in Lafayette
- True in Livermore
- True in Martinez
- True in Moraga
- True in Oakland
- True in Orinda
- True in Pleasant Hill
- True in Pleasanton
- True in San Ramon
- True in Walnut Creek
- True in Millbrae
- True in Union City
- True in Atherton
- True in Burlingame
- True in Cupertino
- True in Hillsborough
- True in Los Altos
- True in Los Gatos
- True in Saratoga
- True in Albany
- True in El Cerrito
- True in Mountain View
- True in Sunnyvale
- True in Santa Clara
- True in San Jose
- True in Milpitas
- True in Daly City
- True in South San Francisco
- True in San Bruno
- True in Pacifica
- True in San Mateo
- True in Foster City
- True in Belmont
- True in San Carlos
- True in Redwood City
- True in Half Moon Bay
- True in Woodside
- True in Portola Valley
- True in Los Altos Hills
- True in Alameda
- True in Newark
- True in Piedmont
- True in Richmond
- True in San Leandro
FAQ
True in East Palo Alto questions, answered.
-
Are you a True dealer?
No. We're an independent shop, no factory authorization on True to claim. The only brand we hold factory training on is Manitowoc, and that's their ice machines, a different category. -
How fast can you get to East Palo Alto?
The technician who covers this part of the Peninsula is based in San Mateo County, so East Palo Alto gets the same drive time as any other city on the route, not a special trip. We don't promise same-day, but a dead reach-in during business hours gets priority. Call (925) 999-4095. -
What if the repair doesn't make financial sense on an old unit?
We say so. The $99 diagnostic is credited toward the repair, but if a compressor swap on an old True box costs more than the unit is worth, we tell you before you spend the money, and you get a written quote either way.
Need True service in East Palo Alto?