Are you a True-authorized service center?

No. We service True as an independent shop, no factory-authorization claim. Our only factory certification is on Manitowoc ice machines.

Concord's the north edge of your area. Will you still come out?

Yes. Concord is well inside our map, the northern boundary we run to. We dispatch from San Ramon, 7 AM to 7 PM seven days, and we put commercial outages first. Same number after hours.

What's the diagnostic fee?

$99 flat, credited toward the repair, and you get a written quote before we touch anything.

TRUE · CONCORD

Service · All True Models

True Commercial Refrigeration Repair · Concord, CA

We fix True reach-ins, prep tables, and bar coolers across Concord, from Todos Santos Plaza downtown out along Monument and Willow Pass, the north edge of our service area.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Concord

True refrigeration in Concord.

Concord is the busiest part of our map and as far north as we run. Between Todos Santos Plaza, the restaurant rows downtown, and the QSR and grocery strung along Monument Boulevard and Willow Pass Road, there's a lot of True gear running long hours: reach-ins, prep tables, bar coolers, and back-bar boxes in the taquerias, panaderias, and independent kitchens.

True cabinets are built well and worth fixing, so the calls here are age and wear, not a defect. The common one is a reach-in warming up overnight or a prep table that won't hold below 41. We carry the parts that fail most on the truck, so a lot of Concord True calls involve parts we usually stock.

Common repairs we do

What we close on the truck.

Reach-in warming overnight. A True box drifting warm by morning is the steady call, usually an aged control, a failed condenser fan motor, or a stuck defrost. We provide a written repair estimate after the on-site diagnosis and before any work starts.
Bar and back-bar coolers quitting mid-shift. Around Todos Santos the bars run True back-bar boxes hard. When one sweats or short-cycles it's usually a bad start component, a choked condenser, or a torn gasket. We usually stock the common repair parts, and we confirm timing after the on-site diagnosis.
Sealed-system and leak repair. Older True units eventually leak at a line or joint. We do recovery, evacuation, and weigh-in in-house under EPA Section 608 (#1279674151528), and we're HC(A3)/R290 trained for the newer hydrocarbon gear. We provide a written repair estimate after the on-site diagnosis and before any work starts.

Models we service

True product lines.

Reach-in refrigerators and freezers
Sandwich and salad prep tables
Under-counter units
Bottle coolers
Glass-door merchandisers
Back-bar coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in Concord questions, answered.

Are you a True-authorized service center?

No. We service True as an independent shop, no factory-authorization claim. Our only factory certification is on Manitowoc ice machines.
Concord's the north edge of your area. Will you still come out?

Yes. Concord is well inside our map, the northern boundary we run to. We dispatch from San Ramon, 7 AM to 7 PM seven days, and we put commercial outages first. Same number after hours.
What's the diagnostic fee?

$99 flat, credited toward the repair, and you get a written quote before we touch anything.

Need True service in Concord?

Tell us what is broken. We will quote it.