Are you a True authorized servicer?

No factory authorization, we service True as an independent shop. It's the brand we see most often in Los Gatos, so we know the common failures well, and you get a straight diagnosis before any repair.

How quickly can you get to a downtown Los Gatos restaurant?

We're a longer drive from our San Ramon base, but a warm reach-in during service still jumps the line and usually gets same-day service. Open 7AM to 7PM, seven days. Call (925) 999-4095.

What's the diagnostic cost?

$99, credited toward the repair.

TRUE · LOS GATOS

Service · All True Models

True Commercial Refrigeration Repair · Los Gatos, CA

Independent True reach-in and prep-table repair, the most common commercial refrigeration brand in Los Gatos's downtown kitchens.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Los Gatos

True refrigeration in Los Gatos.

True is the brand we see the most across Los Gatos's downtown kitchens. It's the default reach-in and prep-table choice for restaurants along North Santa Cruz and University, reliable enough that most owners never think about the brand until it stops holding temp.

We service True as an independent shop, no factory dealer relationship or authorization claimed. Because it's the most common unit in town, we've seen the failure patterns enough times to diagnose most calls fast, an evaporator fan, a gasket, a condenser that needs a real cleaning rather than a quick wipe.

It's a longer drive down from San Ramon than some of our closer towns, but True's the brand we get called on most often here, so we know it well by the time we walk in the door.

Common repairs we do

What we close on the truck.

Evaporator fan motor failures. A True reach-in that's holding warm with frost building unevenly on the coil usually traces to a failed evaporator fan motor. It's the most common True repair we do in Los Gatos, and we carry the common motor sizes on the truck so it's usually a common repair with a part we usually stock.
Door gasket wear from high-traffic use. Downtown kitchens open and close their reach-in doors constantly during service, and the gasket is the part that wears fastest under that kind of traffic. Once it stops sealing, the unit runs continuously trying to hold temp and the compressor takes the extra load. We replace the gasket and check the door hinge alignment at the same time.
Condenser coils needing a real clean. A quick wipe-down doesn't clear the grease and dust that builds deep in a condenser coil in a working kitchen. We pull the coil guard, clean it properly with a coil brush and compressed air, and check refrigerant charge and fan operation while it's open.

Models we service

True product lines.

Reach-in refrigerators and freezers
Sandwich and salad prep tables
Under-counter units
Bottle coolers
Glass-door merchandisers
Back-bar coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in Los Gatos questions, answered.

Are you a True authorized servicer?

No factory authorization, we service True as an independent shop. It's the brand we see most often in Los Gatos, so we know the common failures well, and you get a straight diagnosis before any repair.
How quickly can you get to a downtown Los Gatos restaurant?

We're a longer drive from our San Ramon base, but a warm reach-in during service still jumps the line and usually gets same-day service. Open 7AM to 7PM, seven days. Call (925) 999-4095.
What's the diagnostic cost?

$99, credited toward the repair.

Need True service in Los Gatos?

Tell us what is broken. We will quote it.