TRUE · LOS ALTOS HILLS
Service · All True ModelsTrue Commercial Refrigeration Repair · Los Altos Hills, CA
Los Altos Hills keeps no commercial district by design, so our True work here is built-in refrigeration and wine storage in view-lot estate homes.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
True in Los Altos Hills
True refrigeration in Los Altos Hills.
Los Altos Hills zones out commercial property almost entirely, so there's no restaurant row, no strip mall, nothing like what we'd find a few miles over in Mountain View. What True equipment exists here is built into the estate homes on the ridge, undercounter drawers in a kitchen island, a beverage center in a home gym or office wet bar, wine columns in a room built just to hold the collection.
Big view-lot homes here often build the kitchen and wine room around the equipment rather than the other way around, and that means access matters as much as the repair itself, a wine column set into a finished wall with barely enough clearance to pull the front panel. We work around that carefully rather than forcing it. The technician who covers this route lives in San Mateo County, on the Peninsula, so the drive up into the hills isn't a long one from wherever we're starting, and the diagnostic runs $99, credited toward the repair, with a written quote before anything gets opened up.
Common repairs we do
What we close on the truck.
- Wine columns built into tight cabinetry. A True Residential wine column set into a finished wall with minimal clearance runs hot when the vent path is too tight, and the compressor can trip on high head pressure long before the wine itself warms up enough to notice. We check clearance and airflow before assuming the compressor is the problem.
- Undercounter drawers in kitchen islands. The undercounter refrigerator drawers built into a big island wear at the gasket and the glide rail from daily use, same as anywhere, and once the seal goes the compressor runs longer to chase a temperature it can't hold. We replace the gasket and check the rail alignment so the drawer seats fully closed.
- Sealed-system leaks in newer installs. Newer True Residential units in these homes often run R290 propane, and a leak at a fitting shows up as a unit that runs constantly but never gets cold enough. We recover the charge, find and repair the leak, pull a vacuum, and weigh in a correct recharge under EPA #1279674151528.
Models we service
True product lines.
- Reach-in refrigerators and freezers
- Sandwich and salad prep tables
- Under-counter units
- Bottle coolers
- Glass-door merchandisers
- Back-bar coolers
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
-
Written
1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
-
CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
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More cities
True across our service area.
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FAQ
True in Los Altos Hills questions, answered.
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There's no commercial district here. Do you still cover Los Altos Hills?
Yes. Almost everything we service here is True Residential equipment built into a private estate, wine columns and undercounter units, and we give it the same honest diagnosis as any commercial call. -
Are you authorized by True?
No. We're an independent shop, no factory authorization to claim, estate install or otherwise. The one brand we hold factory training on is Manitowoc, and that's ice machines, not what's in these kitchens. -
How fast can you respond?
The technician who covers this route lives in San Mateo County, on the Peninsula, so the drive up isn't a long one. We don't promise same-day, but we'll give a real window. Call (925) 999-4095.
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