TRUE · PORTOLA VALLEY
Service · All True ModelsTrue Commercial Refrigeration Repair · Portola Valley, CA
Portola Valley has no restaurant district, so our True work here is built-in refrigeration and wine storage tucked into quiet estate homes.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
True in Portola Valley
True refrigeration in Portola Valley.
Portola Valley stays quiet on purpose, a scatter of estate properties and horse trails with nothing like a downtown strip. The True equipment we run into here almost always lives inside a home, an undercounter refrigerator in a pool house, a beverage center in a home theater wet bar, or a wine column built into a cellar off the main house.
These units see lighter, more irregular use than anything in a restaurant, which changes what fails first. A wine column that only opens a few times a week can still drift off temperature if the compressor's start components weaken from sitting idle, and a homeowner won't notice until a bottle comes out warmer than it should. We test the unit through a full cycle rather than a quick glance, and our technician on this route is based in San Mateo County, so Portola Valley gets a short drive, not a trip from the East Bay, and the diagnostic is $99, credited toward the repair, quote in writing first.
Common repairs we do
What we close on the truck.
- Wine columns drifting off temperature. A True Residential wine column that sits mostly idle between gatherings can still lose its cooling if a start relay or capacitor weakens from underuse, and the compressor struggles to start on the next call for cold. We test the start components and replace what's marginal rather than waiting for a full failure.
- Undercounter units in pool houses and guest wings. An undercounter fridge in a detached pool house or guest wing often runs on a circuit that sees temperature swings the main house doesn't, and a control board or thermostat sensor drifting out of calibration is a common cause of a box running warmer than the dial says. We check the sensor against an actual thermometer and recalibrate or replace as needed.
- Sealed-system leaks in cellar-built units. A True unit built into a below-grade wine cellar can develop a slow leak at a fitting that's harder to spot because the cabinet muffles the sound of a struggling compressor. We recover the charge, pressure test to find the leak, repair it, and weigh in a correct recharge under EPA #1279674151528.
Models we service
True product lines.
- Reach-in refrigerators and freezers
- Sandwich and salad prep tables
- Under-counter units
- Bottle coolers
- Glass-door merchandisers
- Back-bar coolers
Pricing and warranty
What it costs. What we stand behind.
-
$99
Diagnostic visit. Credited toward the repair.
-
Written
1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
-
CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
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FAQ
True in Portola Valley questions, answered.
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There's no restaurant here. Is this the right shop for a home wine cellar unit?
Yes. Most of our Portola Valley calls are True Residential wine columns and undercounter units built into private homes, and we service that equipment the same way we would a commercial box. -
Are you authorized by True?
No. We're independent, no factory authorization to claim on True. Manitowoc is the one exception, factory trained on their ice machines, which isn't what's in a home wine cellar. -
How fast is your response out here?
Our technician on this route is based in San Mateo County, so a quiet town like Portola Valley still gets a quick, local response rather than a long drive from the East Bay. Call (925) 999-4095.
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