Are you authorized by True?

No. We work on True as an independent service company, no brand pressure and no factory-authorization claim. The only certification we hold is on Manitowoc ice machines.

Office cafeteria reach-in down in Hacienda. Same-day?

Usually. We cover both downtown and the Hacienda and Stoneridge corridor, and we push outages to the front. We're out 7 AM to 7 PM seven days, same number after hours.

What's the diagnostic cost?

$99 flat, credited toward the repair, and you get a written quote before we touch anything.

TRUE · PLEASANTON

Service · All True Models

True Commercial Refrigeration Repair · Pleasanton, CA

We service True reach-ins, prep tables, and bottle coolers for the Main Street restaurants downtown and the office cafeterias in Hacienda Business Park and Stoneridge.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Pleasanton

True refrigeration in Pleasanton.

Pleasanton keeps us busy on both ends of town. Downtown along Main Street the bars and restaurants run True reach-ins, prep tables, and undercounter bottle coolers that get hammered through dinner service. North in Hacienda Business Park and the Stoneridge area it's office cafeterias and hotel kitchens. We cover all of it, 7 AM to 7 PM seven days, dispatched out of San Ramon.

True is built well and worth fixing, so most of what fails on Main Street is the boring stuff that shuts a kitchen down: a reach-in with a dead condenser fan motor, a True door gasket that's torn and sweating, a prep table running warm on a clogged drain. We carry common fan motors, relays, gaskets, thermostats, and start components on the truck, so a lot of these involve parts we usually stock.

Common repairs we do

What we close on the truck.

Reach-in with a dead condenser fan motor. A common True call is a reach-in running warm because the condenser fan motor quit and the compressor's overheating. We carry the motor, swap it, and verify the box pulls down. We provide a written repair estimate after the on-site diagnosis and before any work starts.
Torn, sweating door gaskets. On a Main Street True reach-in opened all night, a torn gasket sweats, lets warm air in, and runs the compressor early into the ground. It's a cheap, fast fix from truck stock that saves the expensive part later.
Sealed-system and leak repair. Older True units eventually open a line and lose charge. We do recovery, leak repair, evacuation, and weigh-in in-house under EPA Section 608 (#1279674151528), plus R290 hydrocarbon work. We provide a written repair estimate after the on-site diagnosis and before any work starts.

Models we service

True product lines.

Reach-in refrigerators and freezers
Sandwich and salad prep tables
Under-counter units
Bottle coolers
Glass-door merchandisers
Back-bar coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in Pleasanton questions, answered.

Are you authorized by True?

No. We work on True as an independent service company, no brand pressure and no factory-authorization claim. The only certification we hold is on Manitowoc ice machines.
Office cafeteria reach-in down in Hacienda. Same-day?

Usually. We cover both downtown and the Hacienda and Stoneridge corridor, and we push outages to the front. We're out 7 AM to 7 PM seven days, same number after hours.
What's the diagnostic cost?

$99 flat, credited toward the repair, and you get a written quote before we touch anything.

Need True service in Pleasanton?

Tell us what is broken. We will quote it.