TRUE · REDWOOD CITY
Service · All True ModelsTrue Commercial Refrigeration Repair · Redwood City, CA
True back-bar coolers and bottle coolers keep the bars near Redwood City's courthouse and theatre district pouring, and True reach-ins run the break room and micro-market coolers out at the Redwood Shores office campuses.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
True in Redwood City
True refrigeration in Redwood City.
Redwood City is the county seat, and the blocks around the courthouse and the old theatre marquee downtown stay busy with bars and small restaurants long after the office towers empty out, several of them pouring off True back-bar coolers and bottle coolers. Out at Redwood Shores, the office campuses along the water keep True reach-ins and beverage coolers running in break rooms and micro-markets for people who don't leave the building at lunch. Emerald Hills, up on the ridge above downtown, is almost entirely residential, and what True equipment we find there is a built-in wine column or an undercounter fridge in someone's kitchen, not a restaurant line.
A True back-bar cooler behind a bar downtown wears differently than a reach-in in an office micro-market. The bar box cycles all night and takes a beating from bottles going in and out; the office unit runs steady but gets ignored until someone notices the sandwiches are warm. We carry fan motors, gaskets, defrost boards, and contactors on the truck for either kind of call, and our technician for this route lives on the Peninsula, in San Mateo County, so downtown and Redwood Shores both get a short drive instead of one from San Ramon.
Common repairs we do
What we close on the truck.
- Back-bar coolers running warm downtown. A True TBB-24 back-bar cooler near the theatre district loses temperature most often from a torn door gasket or a condenser coil clogged with bar dust, and either one leaves bottles warmer than a bartender wants during a Friday rush. We clear the coil or swap the gasket and confirm the box holds through a full cooling cycle before we go.
- Micro-market reach-ins at Redwood Shores. The True reach-ins stocking break room and micro-market coolers out at Redwood Shores run all day on a light, steady load, and the common failure is a defrost board that's stopped cycling, which lets frost build until the evaporator fan can't move air anymore. We replace the board and clear the ice before we close the ticket.
- Built-in wine columns losing temperature in Emerald Hills. Up in Emerald Hills, the calls run to True Residential wine columns and undercounter units built into cabinetry, and the common problem is a compressor running hot because the vent panel is blocked or undersized, though sometimes it's a refrigerant leak instead. We check clearance first, and if the sealed system needs work, we recover the charge, repair the leak, pull a vacuum, and weigh in a correct recharge under EPA #1279674151528.
Models we service
True product lines.
- Reach-in refrigerators and freezers
- Sandwich and salad prep tables
- Under-counter units
- Bottle coolers
- Glass-door merchandisers
- Back-bar coolers
Pricing and warranty
What it costs. What we stand behind.
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$99
Diagnostic visit. Credited toward the repair.
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Written
1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
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FAQ
True in Redwood City questions, answered.
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Is your shop authorized by True?
No, we're independent. No factory authorization to claim on True, downtown bar or Emerald Hills kitchen. Manitowoc is the one brand where we hold factory training, and that's ice machines, not this. -
Do you cover Redwood Shores and Emerald Hills, or just downtown?
All three. Our technician for this route lives on the Peninsula, in San Mateo County, so downtown, Redwood Shores, and Emerald Hills all get the same response, not a special trip. We don't promise same-day, but a call during service hours moves up fast. Call (925) 999-4095. -
What's the diagnostic fee?
$99, credited toward the repair. Written quote first, no exceptions.
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