Are you a factory-authorized True dealer in San Carlos?

No. We work on True as an independent shop and don't claim any factory authorization. The one exception on our license is Manitowoc, where we do hold factory training, but that's ice machines, a different piece of equipment.

How fast can you get to a Laurel Street kitchen?

Our technician on this route lives on the Peninsula, in San Mateo County, so San Carlos is a short drive, not a trip across the bay from San Ramon. We don't promise same-day on every call, but a reach-in down during service moves up the list. Call (925) 999-4095.

What does the diagnostic cost?

$99 flat, credited toward the repair. You get a written quote before we touch anything, whether it's a Laurel Street kitchen or a warehouse walk-in.

TRUE · SAN CARLOS

Service · All True Models

True Commercial Refrigeration Repair · San Carlos, CA

We work True reach-ins, prep tables, and back-bar coolers for the restaurants along Laurel Street in San Carlos, plus the walk-ins and reach-ins tucked into the warehouses on the industrial east side.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in San Carlos

True refrigeration in San Carlos.

Laurel Street is where San Carlos eats, a row of independent restaurants and a couple of breweries packed into a few blocks, and a fair number of those kitchens run True reach-ins, prep tables, or a back-bar cooler behind the taps. Cross the tracks to the industrial east side and the equipment changes but the brand often does not, distributors and small food producers keep True walk-ins and reach-ins holding product cold before it ships out.

True holds up under daily use, so most of what we see on a San Carlos call is a part wearing out, not the unit failing outright. We usually stock the common repair parts, and we confirm timing after the on-site diagnosis. Our technician on this route lives on the Peninsula, in San Mateo County, so a Laurel Street kitchen or an east side warehouse isn't waiting on a truck coming over from San Ramon.

Common repairs we do

What we close on the truck.

Reach-in fan motor and gasket wear on Laurel Street. The True T-49 reach-ins behind the line on Laurel Street run warm most often from a stalled evaporator fan motor or a door gasket that's stopped sealing after a few years of a busy dinner rush pulling the handle. We swap the part off the truck, check the door swing, and confirm the box pulls back down to temperature before we leave.
Prep tables and back-bar coolers on the east side. Distributors and small producers on the industrial side run True prep tables and reach-ins longer hours than a restaurant would, and the condenser coil packs with dust off the warehouse floor until the compressor runs hot and short-cycles. We pull the coil, clean it out, and check amp draw on the compressor before calling the job done.
Sealed-system leaks and R290 units. An older True box eventually opens a joint and loses its charge, and the newer self-contained models on this route run R290 propane instead of R404A. We recover whatever's left, find and repair the leak, pull a vacuum, and weigh in the correct charge under EPA #1279674151528, whichever refrigerant is on the nameplate.

Models we service

True product lines.

Reach-in refrigerators and freezers
Sandwich and salad prep tables
Under-counter units
Bottle coolers
Glass-door merchandisers
Back-bar coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in San Carlos questions, answered.

Are you a factory-authorized True dealer in San Carlos?

No. We work on True as an independent shop and don't claim any factory authorization. The one exception on our license is Manitowoc, where we do hold factory training, but that's ice machines, a different piece of equipment.
How fast can you get to a Laurel Street kitchen?

Our technician on this route lives on the Peninsula, in San Mateo County, so San Carlos is a short drive, not a trip across the bay from San Ramon. We don't promise same-day on every call, but a reach-in down during service moves up the list. Call (925) 999-4095.
What does the diagnostic cost?

$99 flat, credited toward the repair. You get a written quote before we touch anything, whether it's a Laurel Street kitchen or a warehouse walk-in.

Need True service in San Carlos?

Tell us what is broken. We will quote it.