Are you a factory True dealer?

No. We service True as an independent shop, no authorization claim. The only factory certification we hold is on Manitowoc ice machines.

Down mid-shift at Pacific Commons. Can you come out?

Call (925) 999-4095 and say it's down. We push outages to the front of the day. We're out seven days, 7 AM to 7 PM, same number after hours.

What if the repair doesn't pencil out?

We tell you straight. If a part's discontinued or the unit isn't worth fixing, you'll hear it before you spend money on it.

TRUE · NEWARK

Service · All True Models

True Commercial Refrigeration Repair · Newark, CA

True reach-ins, prep tables, and bar coolers repaired across Newark's Pacific Commons, NewPark Mall, and Thornton Avenue restaurants.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Newark

True refrigeration in Newark.

Pacific Commons and NewPark Mall run a lot of True refrigeration, the reach-ins and prep tables holding a kitchen's cold side through a full service. The older Thornton Avenue kitchens run True gear too. True cabinets are built to last, so most of what we see is straightforward wear, not a defect.

The common Newark True call is a reach-in with a worn door gasket, a failed evaporator fan motor, or a condensate drain backing up. We stock gaskets, fan motors, relays, and contactors on the truck, so a lot of these involve parts we usually stock.

Common repairs we do

What we close on the truck.

Reach-in not holding temp. The steady True call in a Newark kitchen is a box drifting warm, usually a frosted evaporator from a bad defrost timer or a condenser packed with grease and dust. We diagnose which one it is before quoting anything.
Worn door gaskets. On a True reach-in opened all day on a busy Pacific Commons line, a torn gasket lets warm air in and runs the compressor early into the ground. It's one of the cheapest fixes on the truck and we keep gasket stock for the common models.
Sealed-system and leak work. Older True units eventually leak. We do recovery, evacuation, and weigh-in in-house under EPA #1279674151528, and we're R290 trained for the newer hydrocarbon boxes.

Models we service

True product lines.

Reach-in refrigerators and freezers
Sandwich and salad prep tables
Under-counter units
Bottle coolers
Glass-door merchandisers
Back-bar coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in Newark questions, answered.

Are you a factory True dealer?

No. We service True as an independent shop, no authorization claim. The only factory certification we hold is on Manitowoc ice machines.
Down mid-shift at Pacific Commons. Can you come out?

Call (925) 999-4095 and say it's down. We push outages to the front of the day. We're out seven days, 7 AM to 7 PM, same number after hours.
What if the repair doesn't pencil out?

We tell you straight. If a part's discontinued or the unit isn't worth fixing, you'll hear it before you spend money on it.

Need True service in Newark?

Tell us what is broken. We will quote it.