Are you a factory True dealer?

No. We service True as an independent shop, no authorization claim. The only brand we hold a factory certification on is Manitowoc ice machines.

Can you reach all of Livermore same-day on an outage?

We aim to. When a cooler goes down we push it ahead of routine work and try to reach you the same day anywhere in Livermore. We're out of San Ramon, 7 to 7 seven days, same number after hours.

What does the diagnostic cost?

$99 flat, and it is credited toward the repair. You get a written quote before any work.

TRUE · LIVERMORE

Service · All True Models

True Commercial Refrigeration Repair · Livermore, CA

We service True reach-ins, prep tables, and back-bar coolers for the First Street downtown kitchens, the South Livermore Valley tasting rooms, and the Las Positas corridor.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

True in Livermore

True refrigeration in Livermore.

Livermore's food and drink scene has real range now. The First Street downtown blocks fill with restaurants and wine bars, the South Livermore Valley wineries run tasting-room kitchens and bar service, and the grocery and deli trade lines Las Positas and the freeway. A lot of that runs True: reach-ins, prep tables, undercounter and back-bar coolers that can't take a day off.

True is the brand our techs like to find behind a line, built well and worth fixing. The common Livermore True call is a reach-in warming up or a prep table short-cycling during a busy weekend. We carry the parts that fail most on the truck, so a lot of these involve parts we usually stock.

Common repairs we do

What we close on the truck.

Reach-in or back-bar cooler warming. The steady True call is a box drifting warm, usually a condenser caked with grease behind a downtown line, a seized fan motor, or an aged control. We provide a written repair estimate after the on-site diagnosis and before any work starts.
Prep tables short-cycling on a busy weekend. In a First Street kitchen running hard, a True prep table that short-cycles usually traces to a failed start component or a torn gasket. We usually stock the common repair parts, and we confirm timing after the on-site diagnosis.
Sealed-system and leak repair. Older True units eventually open a line and bleed off charge. We do recovery, evacuation, and weigh-in in-house under EPA #1279674151528, and we're HC (R290) trained for the newer hydrocarbon boxes. We provide a written repair estimate after the on-site diagnosis and before any work starts.

Models we service

True product lines.

Reach-in refrigerators and freezers
Sandwich and salad prep tables
Under-counter units
Bottle coolers
Glass-door merchandisers
Back-bar coolers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

True service in neighboring cities.

More cities

True across our service area.

FAQ

True in Livermore questions, answered.

Are you a factory True dealer?

No. We service True as an independent shop, no authorization claim. The only brand we hold a factory certification on is Manitowoc ice machines.
Can you reach all of Livermore same-day on an outage?

We aim to. When a cooler goes down we push it ahead of routine work and try to reach you the same day anywhere in Livermore. We're out of San Ramon, 7 to 7 seven days, same number after hours.
What does the diagnostic cost?

$99 flat, and it is credited toward the repair. You get a written quote before any work.

Need True service in Livermore?

Tell us what is broken. We will quote it.