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Bay Area Refrigeration Commercial Refrigeration & Ice Machine Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

HOSHIZAKI · PORTOLA VALLEY

Service · All Hoshizaki Models

Hoshizaki Commercial Ice Machine Repair · Portola Valley, CA

Hoshizaki ice machine repair for the Sequoias dining hall and the estate homes tucked into Portola Valley's hills.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Hoshizaki in Portola Valley

Hoshizaki refrigeration in Portola Valley.

Portola Valley is a quiet town with almost no commercial strip, and the one kitchen we service on a regular schedule is the dining hall at the Sequoias, running a Hoshizaki cube head and reach-ins through three meals a day for the community. The rest of our calls come from the estate homes off Alpine Road and Portola Road, where a pool house or a home bar has a real ice machine instead of a small under-counter unit.

We service Hoshizaki as an independent shop and stock the parts that fail most. Diagnostic is $99, credited toward the repair, written quote first.

Common repairs we do

What we close on the truck.

  • Sequoias dining hall scale buildup. A cube head feeding three meals a day at the Sequoias runs through water fast, and scale builds on the evaporator plate on a shorter interval than a machine that only sees weekend traffic. I descale on a schedule that matches the actual use instead of a calendar date, and it keeps the bin full.
  • Estate pool house drain line backups. A Hoshizaki unit tucked into a pool house sometimes has a condensate or ice bin drain line that was never sloped right at install, and it backs up and trips a float switch or leaves standing water in the cabinet. I trace the drain line and fix the slope instead of just replacing the float switch and hoping it holds.
  • Home bar machines with a stuck harvest valve. A home bar ice machine that only gets real use during a dinner party sits idle enough that the hot gas harvest valve seizes when it finally gets asked to work. I isolate the valve, test the coil against spec, and fit OEM, since an aftermarket coil doesn't hold up any better here than anywhere else.

Models we service

Hoshizaki product lines.

  • KM-series cube ice machines
  • Undercounter ice makers
  • Ice and water dispensers
  • Refrigerated prep and sandwich tables
  • Sushi display cases
  • Stackable flaker and crescent units

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

FAQ

Hoshizaki in Portola Valley questions, answered.

  • Do you make it out to Portola Valley?
    Yes. Our technician works the Peninsula, so a Portola Valley call doesn't sit at the bottom of the list the way a longer East Bay drive might. We give a real arrival window rather than promise same day.
  • How often does the Sequoias-style dining hall equipment need service?
    A machine running three meals a day needs descaling on a shorter interval than a home bar unit that only sees weekend use. I set the schedule around actual volume, not a generic calendar date.
  • Are you an authorized Hoshizaki dealer?
    No, we're an independent shop, no factory tie to Hoshizaki. Manitowoc is the brand that trained us at the factory level. We hold EPA 608 (#1279674151528) and CSLB #1136642.

Need Hoshizaki service in Portola Valley?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Andrew will call you back during business hours to confirm the visit.