Is Concord within your service area?

Yes, Concord is the northern boundary of where we run. We cover the whole city, from Todos Santos Plaza to the Monument and Willow Pass corridors. We don't run past Concord up into Antioch or Brentwood.

Why does my Hoshizaki keep losing capacity?

Concord's water is hard, so scale builds fast on the KM evaporator and kills production. A descale and a regular filter change usually fixes it. If it keeps happening, the water valve, float, or harvest probe may be fouled, and we'll replace those off the truck.

Can you prioritize a down ice machine?

Yes. A dead Hoshizaki costs a kitchen money by the hour, so commercial outages go to the front of the line. Tell the dispatcher you're down. We run 7AM to 7PM, seven days, same number after hours.

HOSHIZAKI · CONCORD

Service · All Hoshizaki Models

Hoshizaki Commercial Ice Machine Repair · Concord, CA

Hoshizaki ice machine and refrigeration repair across Concord, the northern edge of our service area.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Hoshizaki in Concord

Hoshizaki refrigeration in Concord.

Concord is the busiest part of our map and as far north as we run. Between Todos Santos Plaza, the restaurant rows downtown, and the QSR and grocery strung along Monument Boulevard and Willow Pass Road, there's a lot of Hoshizaki gear running long hours. We see KM cube heads in the bars and taquerias, prep tables on the lines, and undercounter ice makers behind the counters.

We service Hoshizaki as an independent shop, dispatched out of San Ramon, and we move on commercial outages. Tell the dispatcher you're down when you call. Diagnostic is $99, credited toward the repair, and you get a written quote before we touch anything.

Common repairs we do

What we close on the truck.

Contra Costa hard water on KM heads. Concord runs on Contra Costa Water District supply, and it's hard. On a Hoshizaki KM head that means scale on the evaporator, slow harvest, thin or cloudy cubes, and eventually a machine that won't drop ice. We see it constantly in the bars and taquerias. A proper descale and fresh filter usually brings production back; if the float, water valve, or harvest probe is fouled past saving, we carry those on the truck.
Stuck hot-gas harvest valve. When a KM head runs and runs but never drops ice, it's often the hot-gas valve hung the wrong way so the harvest cycle never completes. We isolate the valve, check coil resistance against spec, and swap the OEM valve. We don't fit aftermarket coils, they fail early on these.
Sushi case and prep-table thermistor drift. Hoshizaki sushi display cases and prep tables in the downtown kitchens use a discharge-air thermistor that drifts warm with age. A case meant for 33 ends up at 41, a health-code violation before anyone notices. We keep calibrated thermistors on the truck for a common repair with a part we usually stock.

Models we service

Hoshizaki product lines.

KM-series cube ice machines
Undercounter ice makers
Ice and water dispensers
Refrigerated prep and sandwich tables
Sushi display cases
Stackable flaker and crescent units

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

More cities

Hoshizaki across our service area.

FAQ

Hoshizaki in Concord questions, answered.

Is Concord within your service area?

Yes, Concord is the northern boundary of where we run. We cover the whole city, from Todos Santos Plaza to the Monument and Willow Pass corridors. We don't run past Concord up into Antioch or Brentwood.
Why does my Hoshizaki keep losing capacity?

Concord's water is hard, so scale builds fast on the KM evaporator and kills production. A descale and a regular filter change usually fixes it. If it keeps happening, the water valve, float, or harvest probe may be fouled, and we'll replace those off the truck.
Can you prioritize a down ice machine?

Yes. A dead Hoshizaki costs a kitchen money by the hour, so commercial outages go to the front of the line. Tell the dispatcher you're down. We run 7AM to 7PM, seven days, same number after hours.

Need Hoshizaki service in Concord?

Tell us what is broken. We will quote it.