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Bay Area Refrigeration Commercial Refrigeration & Ice Machine Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

HOSHIZAKI · ALAMO

Service · All Hoshizaki Models

Hoshizaki Commercial Ice Machine Repair · Alamo, CA

Independent Hoshizaki ice machine and refrigeration repair for Alamo's plaza kitchens and Stone Valley estate homes.

  • $75 diagnostic (waived with repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Hoshizaki in Alamo

Hoshizaki refrigeration in Alamo.

Alamo doesn't run a big restaurant row, but the Hoshizaki gear it does have can't sit dead. We see undercounter KM cubers behind the bars off Danville Boulevard, the cube head feeding the cafe and deli inside the Alamo Plaza grocery anchor, and a few prep tables in the plaza kitchens. When one of those quits, the call usually starts the same way: it's warming up and there's product on the line.

We're dispatched out of San Ramon and come up 680, so Alamo is a short run. We carry the parts that fail most on Hoshizaki on the truck, so a lot of these jobs close on the first visit. Diagnostic is $75, waived when you go ahead with the repair, and you get a written quote before any wrench turns.

Common repairs we do

What we close on the truck.

  • KM cubers losing capacity to scale. Alamo's water is moderately hard, and on a Hoshizaki KM head that shows up first. Scale coats the evaporator plate, harvest gets sluggish, and cube weight drops below the spec-plate rating before the machine quits outright. We descale the evaporator and water circuit, check the filter, and tell you straight whether you're due for a regular cleaning schedule.
  • Stuck hot-gas harvest valve. The call we get most on these is a hot-gas valve hung the wrong way. If it won't open, the harvest cycle never finishes and the machine just runs and runs without dropping ice. We isolate the valve, check coil resistance against spec, and swap in the OEM valve. We don't use aftermarket coils on these, they fail early.
  • Prep-table thermistor drift. Hoshizaki refrigerated prep tables in the plaza kitchens use a discharge-air thermistor that drifts as it ages, and the box ends up holding 6 to 8 degrees warm. That's a health-code problem before a customer notices. We keep calibrated thermistors on the truck so it's a same-visit fix.

Models we service

Hoshizaki product lines.

  • KM-series cube ice machines
  • Undercounter ice makers
  • Ice and water dispensers
  • Refrigerated prep and sandwich tables
  • Sushi display cases
  • Stackable flaker and crescent units

Pricing and warranty

What it costs. What we stand behind.

  • $75

    Diagnostic visit. Waived when you book the repair with us.

  • Written

    90 days on consumables, 1 year on major parts and boiler work. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Hoshizaki service in neighboring cities.

FAQ

Hoshizaki in Alamo questions, answered.

  • Do you service residential Sub-Zero in the Alamo estates too?
    Yes. The homes off Stone Valley and Round Hill run a lot of Sub-Zero column units and U-Line wine coolers, and we service those as an independent shop. If your Hoshizaki call is at a business and your home fridge is acting up too, we can look at both.
  • Are you a Hoshizaki dealer?
    No. We service Hoshizaki as an independent shop, not a factory dealer, and we don't claim to be. We're Manitowoc-certified on the ice side, EPA 608 certified (#1279674151528), and licensed under CSLB #1136642.
  • How fast can you reach Alamo?
    We're up 680 from San Ramon in a few minutes, so a dead Hoshizaki ice machine or warm cooler usually gets a same-day slot. We run 7AM to 7PM, seven days, and the after-hours emergency line is the same number.

Need Hoshizaki service in Alamo?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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