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Bay Area Refrigeration Commercial Refrigeration & Ice Machine Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

CRATHCO · SAN MATEO

Service · All Crathco Models

Crathco Beverage Equipment Repair · San Mateo, CA

Crathco dispenser repair in San Mateo, home base for our Peninsula technician and the 25th Avenue and B Street restaurant rows.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Crathco in San Mateo

Crathco refrigeration in San Mateo.

San Mateo is where our Peninsula technician actually lives and works from, so the restaurant rows on 25th Avenue and downtown's B Street are neighbors, not a drive. Those blocks run two and three-group espresso counters next to Crathco cold-drink and frozen dispensers pouring through back-to-back lunch and dinner seatings, and that pace wears a bowl gasket and shaft seal faster than a slower daytime location would.

When a 25th Avenue or B Street machine stops mixing but the motor still hums, we go straight to the magnetic coupling. A cracked coupling cup or a coupling that has slipped under a full, cold bowl will let the motor spin without turning the auger, and a kitchen mid-rush does not have time to wait on a guess. We test the coupling and drive motor under load first, since that is the only way to catch a coupling that works fine empty but slips full.

Bay Area Refrigeration Service is Andrew Kuznetsov's independent shop, EPA 608 certified, licensed under CSLB #1136642, no Crathco factory authorization either way. Being based here in San Mateo means the diagnostic visit, $99, credited to the repair once you approve it, does not wait on a truck from San Ramon. Written quote before we touch a part, same as anywhere else we work.

Common repairs we do

What we close on the truck.

  • Bowl gasket, shaft seal, and faucet O-ring leaking under back-to-back service. 25th Avenue and B Street kitchens run these dispensers through lunch and dinner without much of a break, and that steady cycling wears the bowl gasket, the shaft seal, and the faucet O-rings faster than a slower location. We replace the seal set together, clean the sealing surfaces, and pour-test before signing off.
  • Magnetic coupling slipping under a full bowl mid-service. A motor that hums while the bowl sits still points at the coupling, not the motor itself. We open the base, inspect the drive magnet and coupling cup for cracks, and load-test rather than just spinning it empty, since a coupling can look fine unloaded and still slip once the bowl is full and cold.
  • Cold control and refrigeration drift on high-turnover machines. A dispenser running through back-to-back seatings needs its cold control checked against actual bowl temperature, not just the dial setting, since a control that has drifted a few degrees still looks normal from the outside. We verify the setpoint, the defrost cycle, and airflow across the plate, then correct it so the pour holds a proper slush through the rush.

Models we service

Crathco product lines.

  • Cold and frozen beverage dispensers
  • Twin-tank and single-tank bubbler and spray units
  • Crathco D, FROZEN, and Mini-Pro lines
  • Refrigerated (R290 sealed-system) dispensers

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Crathco service in neighboring cities.

FAQ

Crathco in San Mateo questions, answered.

  • You're based here in San Mateo. Does that mean faster response for us?
    Yes. Our Peninsula technician lives and works out of San Mateo, so 25th Avenue, B Street, and the rest of town get the fastest response in this stretch of our coverage rather than a wait for a truck to cross over from San Ramon.
  • Are you a Crathco authorized dealer?
    No. We repair Crathco equipment as an independent shop, no factory tie in either direction. CSLB #1136642, EPA 608 certified, written quote before any part goes in.
  • What does the diagnostic visit cost?
    $99, and it is credited toward the repair. We do not quote a price over the phone before we have seen the machine running.

Need Crathco service in San Mateo?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Andrew will call you back during business hours to confirm the visit.