Do you have a relationship with Crathco or Electrolux Professional?

No. We service Crathco as an independent shop, no factory authorization. We diagnose the actual fault and quote it in writing before ordering parts.

Are you set up for the R290 refrigerant in newer machines?

Yes. We hold EPA #1279674151528 and are HC(A3)/R290 trained through Mainstream Engineering, so sealed-system work on hydrocarbon units is done properly and in-house.

What's the diagnostic cost?

$99, credited toward the repair.

CRATHCO · LOS GATOS

Service · All Crathco Models

Crathco Beverage Equipment Repair · Los Gatos, CA

Independent Crathco cold beverage dispenser repair for the cafes and casual restaurants along Los Gatos's downtown corridor.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Crathco in Los Gatos

Crathco refrigeration in Los Gatos.

Crathco's cold beverage dispensers, the frozen and chilled drink machines you see behind the counter at cafes and casual restaurants downtown, show up more in Los Gatos than you'd expect for a town this size, mostly at the quick-serve and fast-casual spots that have opened along North Santa Cruz and University in recent years.

We service Crathco as an independent shop, no factory relationship claimed. A lot of the newer units run R290 hydrocarbon refrigerant, which is efficient but needs a technician set up for it, and it's a common reason a general appliance repair company turns the job down.

It's a longer drive from San Ramon, down 880 and 17, but a beverage dispenser down during business hours, especially in summer, is treated like the outage it is.

Common repairs we do

What we close on the truck.

R290 compressor and sealed-system faults. Modern Crathco dispensers commonly run R290 propane refrigerant, and a compressor or sealed-system fault needs a technician trained for hydrocarbon work. We hold EPA #1279674151528 and are HC(A3)/R290 trained through Mainstream Engineering, so recovery, evacuation, and weigh-in get done safely and in-house rather than farmed out.
Bag-in-box pump and syrup line issues. A dispenser that's cold but not dispensing product, or pouring watery, usually traces to the bag-in-box syrup pump or a clogged line rather than the refrigeration side. We check pump pressure and clean or replace lines before assuming a bigger repair is needed.
Agitator motor wear on frozen drink units. The agitator motor that keeps a frozen drink at the right slush consistency runs continuously during business hours, and it's the part most likely to fail on a high-volume machine. A drink that's turning to solid ice or staying too liquid usually points here. We test the motor and the auger together, since they wear as a pair.

Models we service

Crathco product lines.

Cold and frozen beverage dispensers
Twin-tank and single-tank bubbler and spray units
Crathco D, FROZEN, and Mini-Pro lines
Refrigerated (R290 sealed-system) dispensers

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Crathco service in neighboring cities.

More cities

Crathco across our service area.

FAQ

Crathco in Los Gatos questions, answered.

Do you have a relationship with Crathco or Electrolux Professional?

No. We service Crathco as an independent shop, no factory authorization. We diagnose the actual fault and quote it in writing before ordering parts.
Are you set up for the R290 refrigerant in newer machines?

Yes. We hold EPA #1279674151528 and are HC(A3)/R290 trained through Mainstream Engineering, so sealed-system work on hydrocarbon units is done properly and in-house.
What's the diagnostic cost?

$99, credited toward the repair.

Need Crathco service in Los Gatos?

Tell us what is broken. We will quote it.