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Bay Area Refrigeration Commercial Refrigeration & Ice Machine Service
(925) 999-4095 · San Ramon, CA · CSLB #1136642 · BBB A+

CRATHCO · EAST PALO ALTO

Service · All Crathco Models

Crathco Beverage Equipment Repair · East Palo Alto, CA

Crathco beverage dispenser repair for East Palo Alto's markets and the Ravenswood retail corridor.

  • $99 diagnostic (credited toward the repair)
  • Same or next-day best effort
  • CSLB #1136642
Call (925) 999-4095

Crathco in East Palo Alto

Crathco refrigeration in East Palo Alto.

East Palo Alto does not have the restaurant density of some of its neighbors, but the retail corridor along Bay Road and Ravenswood Avenue makes up for it in foot traffic. The cafeteria at IKEA and the food service counters at the Costco and Home Depot nearby run their cold drink dispensers about as hard as any restaurant kitchen, cycling through a steady crowd from open to close most days.

The smaller markets and taquerias spread through the rest of the city tend to run older Crathco units longer than a newer business would, since replacing a working dispenser is not the first move when the budget is tight. We see more units here that have been kept alive through several small repairs, and one of our first jobs is finding out what has already been swapped before we chase a new theory.

Bay Area Refrigeration Service is an independent shop, no factory tie to Crathco, run by Andrew Kuznetsov under CSLB #1136642 and EPA 608 certification. We give a written quote before any part goes on the truck's invoice, which matters most when a repair has to compete with other costs. A technician based on the Peninsula covers East Palo Alto along with Palo Alto and Menlo Park on the same route, so you are not paying for a long drive from our San Ramon shop in the price of the visit. The diagnostic is $99, credited toward the repair.

Common repairs we do

What we close on the truck.

  • High-volume drive wear at retail food counters. The dispensers at the retail corridor's food counters run close to open-to-close hours most days, and that kind of continuous cycling wears the magnetic coupling and the auger drive faster than a restaurant that closes between meals. We test the coupling under a full, cold bowl rather than empty, since a slipping coupling can still turn an empty one.
  • Stacked repairs on older units. A dispenser that has had several small fixes over the years sometimes has a part installed that does not match what failed, and that mismatch causes a second problem down the line. Before we replace anything, we check what is already in the unit against the model's actual parts list so we are not adding another patch on top of an old one.
  • Bowl gasket and seal leaks from steady daily use. A dispenser that runs from open to close every day puts real hours on the bowl gasket and shaft seal within a year, faster than the same part would wear at a low-volume account. We replace the full seal set together rather than one piece at a time, since the parts age at close to the same rate under that kind of load.

Models we service

Crathco product lines.

  • Cold and frozen beverage dispensers
  • Twin-tank and single-tank bubbler and spray units
  • Crathco D, FROZEN, and Mini-Pro lines
  • Refrigerated (R290 sealed-system) dispensers

Pricing and warranty

What it costs. What we stand behind.

  • $99

    Diagnostic visit. Credited toward the repair.

  • Written

    1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.

  • CSLB

    #1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Crathco service in neighboring cities.

FAQ

Crathco in East Palo Alto questions, answered.

  • Our dispenser has been fixed a few times already. Is it worth repairing again?
    Often yes, if the core drive and refrigeration are still sound. We check what has already been replaced before quoting anything new, and we will tell you honestly if the unit is close to the end of what is worth fixing.
  • Do you give a firm price before starting?
    Yes, generally in writing, before any part goes in. The $99 diagnostic is credited toward the repair.
  • Is a technician actually close by, or are we waiting on someone from the East Bay?
    We keep a technician based in San Mateo County for East Palo Alto and the rest of the Peninsula, so response here does not depend on someone driving over from our San Ramon shop.

Need Crathco service in East Palo Alto?

Tell us what is broken. We will quote it.

Call (925) 999-4095
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Which brand?
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Where can we reach you?

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Andrew will call you back during business hours to confirm the visit.