CRATHCO · PLEASANTON
Service · All Crathco ModelsCrathco Beverage Equipment Repair · Pleasanton, CA
Crathco dispenser repair in Pleasanton, from downtown Main Street to the Hacienda business park.
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
Crathco in Pleasanton
Crathco refrigeration in Pleasanton.
When a Crathco auger stops turning but the motor still hums, the magnetic drive coupling is the first thing we check. These units spin the auger through a magnet, and a cracked drive cup or a worn coupling lets the motor run while the product sits still. Around Pleasanton we pull a lot of D-series bowls where the spiral has stopped and the drink is separating because nothing is mixing it.
Our customers here run the range from Main Street restaurants downtown to the food tenants at Stoneridge and the catering kitchens inside the Hacienda business park. A dead auger during a lunch rush or a corporate order means product loss, so we carry common coupling and drive parts for the Crathco line.
We are Bay Area Refrigeration Service, an independent company based in San Ramon and owned by Andrew Kuznetsov. Our license is CSLB #1136642 and our techs hold EPA 608 certification. You pay $75 for the diagnostic, waived when you approve the repair, and we put the price in writing before any work begins.
Common repairs we do
What we close on the truck.
- Magnetic drive coupling and stalled auger. This is where we start on Pleasanton calls. If the motor runs and the auger stays still, we inspect the drive magnet, the coupling cup, and the auger bushing for wear or cracks. A slipping coupling wastes the motor and warms the product, so we replace the worn drive parts and confirm the spiral turns under a full load. We also check the gearbox when the stall comes with a grinding noise.
- Cooling side low or uneven. A Pleasanton bowl that will not reach frozen usually has a condenser choked with kitchen grease or an R290 charge that has slipped. We measure the temperatures, clean the airflow path, and test the compressor before deciding whether the sealed system needs work. Only then do we recover and recharge, and only after you have the written number in hand.
- Agitator gear and pump wear. On spray and bubbler models the agitator or pump carries the load all day. We rebuild or replace worn motor bearings and gears when the bowl gets loud or the spray weakens. Catering runs out of Hacienda push these parts hard, so we check the seals and the motor amperage at the same visit.
Models we service
Crathco product lines.
- Cold and frozen beverage dispensers
- Twin-tank and single-tank bubbler and spray units
- Crathco D, FROZEN, and Mini-Pro lines
- Refrigerated (R290 sealed-system) dispensers
Pricing and warranty
What it costs. What we stand behind.
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$75
Diagnostic visit. Waived when you book the repair with us.
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Written
90 days on consumables, 1 year on major parts and boiler work. Quoted in writing before work starts.
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CSLB
#1136642. Bonded and insured. We file warranty paperwork when applicable.
Nearby cities
Crathco service in neighboring cities.
More cities
Crathco across our service area.
- Crathco in Alamo
- Crathco in Berkeley
- Crathco in Blackhawk
- Crathco in Castro Valley
- Crathco in Concord
- Crathco in Danville
- Crathco in Fremont
- Crathco in Hayward
- Crathco in Lafayette
- Crathco in Martinez
- Crathco in Millbrae
- Crathco in Moraga
- Crathco in Oakland
- Crathco in Orinda
- Crathco in Pleasant Hill
- Crathco in Union City
- Crathco in Walnut Creek
FAQ
Crathco in Pleasanton questions, answered.
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How fast can you get to Pleasanton from San Ramon?
Pleasanton sits right next to us. From our San Ramon base we drop down through Dublin on 680 and reach Main Street or Stoneridge in a short trip. The Tri-Valley is our core service area, so Pleasanton calls fit our regular schedule. -
The motor hums but the auger will not spin. What is wrong?
That points at the magnetic drive coupling almost every time. The motor is fine, but the magnet or the coupling cup has failed and can no longer turn the auger. We swap the worn drive parts and test the spiral before we call the unit fixed. -
Can you service several dispensers at one catering kitchen in one visit?
Yes. Kitchens in the Hacienda business park often run more than one bowl, and we can diagnose and quote a full set on a single trip. Each machine gets its own written quote so you can decide which repairs to approve.
Need Crathco service in Pleasanton?