Commercial refrigeration & ice machine service · Inner East Bay
Commercial Refrigeration & Ice Machine Repair · Richmond, CA
True and Beverage-Air reach-ins and prep tables along Macdonald Avenue and 23rd Street, Atosa and Turbo Air undercounters in the smaller kitchens, Manitowoc and Hoshizaki ice machines behind restaurant and market counters, Continental and Traulsen in larger kitchens, plus Sub-Zero and U-Line in the Point Richmond and Richmond Annex homes.
- $99 diagnostic (credited toward the repair)
- Same or next-day best effort
- CSLB #1136642
Refrigeration in Richmond.
Refrigeration and ice repair for Richmond kitchens
Richmond’s commercial kitchens cluster along Macdonald Avenue and 23rd Street, two of the East Bay’s longest-running commercial corridors, packed with taquerias, panaderias, and family-run restaurants and markets. Point Richmond has its own small run of restaurants and cafes tucked into the old historic district, and Marina Bay’s newer waterfront development has added retail and dining along the water. The refinery and shipping terminals along the shoreline keep their own break rooms and cafeterias running for shift crews. Owners across all of it want a tech who opens the panel and finds the actual problem, not a truck roll that ends in a sales pitch.
We cover the full range of commercial equipment: walk-in coolers and freezers, reach-ins, prep and sandwich tables, undercounter units, and the ice machines that keep a counter moving through a lunch rush. Common Richmond calls: a Macdonald Avenue taqueria’s reach-in running warm off a dirty condenser, a 23rd Street panaderia’s prep table icing over from a bad defrost timer, a Point Richmond cafe’s undercounter unit short-cycling on a failing start relay. We carry fan motors, relays, thermostats, contactors, and gaskets on the truck, so most Richmond calls involve parts we usually stock.
Ice runs steady on both corridors and at the refinery-adjacent break rooms. Richmond’s water is moderately hard, the same East Bay supply as Berkeley and El Cerrito, and a cuber that never gets descaled starts producing cloudy, thin cubes before it stops harvesting altogether. We’re Manitowoc-certified, factory-trained on Indigo NXT and NEO undercounter lines, and we service Hoshizaki, Scotsman, and the rest as an independent shop. Most no-ice calls trace back to scale, a stuck water valve, or a failed harvest cycle, and we’d rather rebuild than push a new machine.
Sealed-system work stays in-house. We hold EPA #1279674151528 for refrigerant recovery and we’re R290 hydrocarbon-trained, which covers the newer Atosa and self-contained undercounter units around town. Compressor swaps, leak repair, evacuation, and weigh-in, done by the same tech who ran the diagnostic.
Point Richmond and the Richmond Annex, bordering El Cerrito, carry a smaller pocket of nicer homes running built-in Sub-Zero and U-Line refrigeration. We service those too, and we’ll say plainly when an old built-in isn’t worth chasing once parts get hard to source.
Diagnostic is $99, credited toward the repair, with a written quote before any work. Down during service? Call (925) 999-4095, tell us it’s an outage, and we’ll prioritize it. Richmond rides the same Inner East Bay day as our Berkeley, Albany, and El Cerrito calls, about 40 to 45 minutes from San Ramon out 580 or Highway 24 to 80. We’re dispatched 7AM to 7PM seven days, same number for after-hours. We’re a service line of ADRIUM Service Solutions, alongside Bay Area HVAC Service and Bay Area Coffee Service.
Refrigeration and ice machine brands we cover in Richmond.
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Manitowoc Manitowoc-certified, factory-trained on modular and undercounter ice. Certified to service, not to sell. Brand details →
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Hoshizaki Independent Hoshizaki ice machine and refrigeration repair across the Tri-Valley and East Bay. Brand details →
- Scotsman We service Scotsman commercial ice machines as an independent shop, with a flat $99 diagnostic and a written quote before any work. Brand details →
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True We service True reach-ins, prep tables, under-counters, and bottle coolers across the Bay Area as an independent shop. Brand details →
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Turbo Air Turbo Air reach-ins, prep tables, under-counters, and merchandisers, fixed by an independent shop with a flat diagnostic and a written quote. Brand details →
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Atosa We service Atosa reach-ins, prep tables, and undercounter units as an independent shop, honest about what's worth fixing. Brand details →
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Beverage-Air We service Beverage-Air reach-ins, back-bar coolers, under-counters, and prep tables across the Bay Area. Brand details →
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Continental Continental reach-ins, prep tables, and undercounters fixed by an independent shop with sealed-system tools on the truck. Brand details →
- Delfield We service Delfield reach-ins, prep tables, and undercounters across the East Bay as an independent shop, with a $99 diagnostic that is credited toward the repair. Brand details →
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Traulsen We service Traulsen reach-ins, roll-ins, undercounters, and blast chillers across the Bay Area. Brand details →
- Victory Independent repair for Victory reach-ins, prep tables, and worktop units across the East Bay. Brand details →
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Sub-Zero We service built-in Sub-Zero refrigeration as an independent shop: columns, drawers, and integrated units, sealed-system work done in-house. Brand details →
Richmond questions, answered.
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How long does it take you to reach Richmond for a service call?
Drive time from San Ramon is 35 to 50 minutes. We block Inner East Bay calls so we are not running back and forth across 24 all day. -
Do you service the 94801 ZIP code?
Yes. We service 94801, 94804, 94805 in Richmond. We also cover El Cerrito, Albany. -
What is your typical response time in Richmond?
Same-day calls go on a first-call list when we have a window. Booked appointments get a written arrival window before we leave the shop. If we are running over, we text. We do not surprise you. -
Do you cover El Cerrito too?
Yes. We cover El Cerrito, Albany and most of the Inner East Bay area. Ask when you call if you are unsure. -
What does the diagnostic fee cover and what is your warranty?
$99 diagnostic, credited toward the repair. Completed repairs carry a 1 year parts and labor warranty (90 days on consumables). After the on-site diagnosis, we provide a written repair estimate before any work starts.
Need refrigeration service in Richmond?