Commercial refrigeration & ice machine service · Tri Valley
Commercial Refrigeration & Ice Machine Repair · Pleasanton, CA
Manitowoc, Hoshizaki, and Scotsman ice machines behind the bars and in QSR kitchens, True and Beverage-Air reach-ins and bar coolers, Turbo Air and Atosa prep tables and undercounters in the smaller spots, Traulsen and Continental on the high-volume lines, walk-in coolers and freezers at the grocery and markets, plus Sub-Zero and U-Line in the upscale residential pockets.
- $75 diagnostic (waived with repair)
- Same or next-day best effort
- CSLB #1136642
Refrigeration in Pleasanton.
Commercial refrigeration and ice repair in Pleasanton
Pleasanton keeps us busy on both ends of town. Downtown along Main Street the bars and restaurants run walk-ins, reach-ins, undercounter bottle coolers, and ice machines that get hammered through dinner service. North in Hacienda Business Park and the Stoneridge area it’s office cafeterias, hotel kitchens, and grocery cases. We cover all of it, 7 AM to 7 PM, seven days, dispatched out of San Ramon.
Ice machines and the Pleasanton water problem
Pleasanton’s municipal water runs hard, and a chunk of it comes off groundwater wells, so scale builds fast on ice machines here. We see Manitowoc, Hoshizaki, and Scotsman heads that have lost capacity or stopped harvesting because the evaporator and water distribution are crusted over. A descale and a fresh filter cartridge usually brings the production back, and we’ll tell you straight when the issue is scale versus a real failure like a bad water pump, a stuck harvest valve, or a leaking float. Andrew is Manitowoc-certified, factory-trained on Indigo NXT, NEO undercounter, and QuietQube remote condenser units, so the diagnosis on those isn’t guesswork. We’re certified to service Manitowoc, not a factory sales dealer.
Coolers, freezers, and sealed systems
Most of what fails on Main Street is the boring stuff that shuts a kitchen down: a walk-in that won’t hold temp because of an iced evaporator coil, a reach-in with a dead condenser fan motor, a True or Beverage-Air door gasket that’s torn and sweating, a prep table running warm on a clogged drain. We carry common fan motors, relays, gaskets, thermostats, and start components on the truck so a lot of these get fixed the same visit.
When it’s a refrigerant problem we do the sealed-system work in-house: recovery, leak repair, evacuation, and weigh-in. We hold EPA #1279674151528 under Section 608, and we’re trained on R290 hydrocarbon refrigerant through Mainstream Engineering, which matters on the Atosa and Turbo Air units a lot of the smaller Pleasanton kitchens run now.
Residential Sub-Zero
In Ruby Hill, Vintage Hills, and the custom homes off Foothill, we service Sub-Zero and U-Line built-ins. Same independent shop, same honest quote.
We work on Hoshizaki, Scotsman, True, Traulsen, Turbo Air, Beverage-Air, Continental, Atosa, Perlick, Delfield, Victory, and the rest as an independent service company, no brand pressure. Diagnostic is $75, waived with the repair, and you get a written quote before we touch anything.
We’re a service line of ADRIUM Service Solutions (CSLB #1136642, BBB A+), the same crew that’s run Bay Area HVAC Service and Bay Area Refrigeration Service across the Tri-Valley. Call (925) 999-4095 or email [email protected].
Refrigeration and ice machine brands we cover in Pleasanton.
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Manitowoc Manitowoc-certified, factory-trained on modular and undercounter ice. Certified to service, not to sell. Brand details →
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Hoshizaki Independent Hoshizaki ice machine and refrigeration repair across the Tri-Valley and East Bay. Brand details →
- Scotsman We service Scotsman commercial ice machines as an independent shop, with a flat $75 diagnostic and a written quote before any work. Brand details →
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True We service True reach-ins, prep tables, under-counters, and bottle coolers across the Bay Area as an independent shop. Brand details →
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Turbo Air Turbo Air reach-ins, prep tables, under-counters, and merchandisers, fixed by an independent shop with a flat diagnostic and a written quote. Brand details →
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Atosa We service Atosa reach-ins, prep tables, and undercounter units as an independent shop, honest about what's worth fixing. Brand details →
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Beverage-Air We service Beverage-Air reach-ins, back-bar coolers, under-counters, and prep tables across the Bay Area. Brand details →
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Continental Continental reach-ins, prep tables, and undercounters fixed by an independent shop with sealed-system tools on the truck. Brand details →
- Delfield We service Delfield reach-ins, prep tables, and undercounters across the East Bay as an independent shop, with a $75 diagnostic that comes off the repair. Brand details →
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Traulsen We service Traulsen reach-ins, roll-ins, undercounters, and blast chillers across the Bay Area. Brand details →
- Victory Independent repair for Victory reach-ins, prep tables, and worktop units across the East Bay. Brand details →
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Sub-Zero We service built-in Sub-Zero refrigeration as an independent shop: columns, drawers, and integrated units, sealed-system work done in-house. Brand details →
Pleasanton questions, answered.
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How long does it take you to reach Pleasanton for a service call?
We are based in San Ramon. Tri-Valley calls are typically same or next-day when we have a window. -
Do you service the 94566 ZIP code?
Yes. We service 94566, 94588 in Pleasanton. We also cover Dublin, Livermore, San Ramon. -
What is your typical response time in Pleasanton?
Same-day calls go on a first-call list when we have a window. Booked appointments get a written arrival window before we leave the shop. If we are running over, we text. We do not surprise you. -
Do you cover Dublin too?
Yes. We cover Dublin, Livermore, San Ramon and most of the Tri Valley area. Ask when you call if you are unsure. -
What does the diagnostic fee cover and what is your warranty?
$75 diagnostic, waived when you book the repair with us. Completed repairs carry a 3 months to 1 year parts and labor warranty (the term varies by the part replaced). We quote the work in writing before we start.
Need refrigeration service in Pleasanton?