Do you service equipment at The Sequoias or only private homes?

Both. We work on the dining hall's Traulsen equipment the same as a private estate kitchen's, and we schedule around meal service so a repair doesn't land during dinner.

Is Traulsen equipment common in a town with almost no restaurants?

More than you'd think. It shows up in private catering kitchens and in institutional dining like The Sequoias. The restaurant scene is thin here, but the equipment is the same commercial-grade gear we service everywhere else.

How fast can you respond to a quiet town like Portola Valley?

Our technician on the Peninsula is based in San Mateo County, so Portola Valley isn't stuck behind a truck coming from San Ramon each time. We won't claim same day, but the window we give you is honest, and the $99 diagnostic is credited toward the repair.

TRAULSEN · PORTOLA VALLEY

Service · All Traulsen Models

Traulsen Commercial Refrigeration Repair · Portola Valley, CA

Traulsen units serving Portola Valley's private estate kitchens and The Sequoias dining hall, a quiet town with almost no restaurants of its own.

$99 diagnostic (credited toward the repair)
Same or next-day best effort
CSLB #1136642

Call (925) 999-4095

Traulsen in Portola Valley

Traulsen refrigeration in Portola Valley.

Portola Valley keeps an even lower profile than Woodside next door. The town center holds a market and a wine shop, wooded canyon lots run along Alpine Road and Portola Road, and most of the Traulsen equipment we service sits in private estate kitchens set up for a chef or catering crew, plus the institutional-scale dining hall at The Sequoias retirement community, which runs its own kitchen for residents every day.

These hillside properties are also some of the first PG&E cuts power to during fire-season shutoffs, and a fair number run on backup generators for days at a stretch each fall. Generator power isn't as clean as the grid, and a voltage sag or surge can trip a refrigeration unit's control board same as it would any other appliance in the house. Past that, it's the usual list: a thermostat drifts, a gasket quits sealing, a fan motor seizes.

Common repairs we do

What we close on the truck.

Thermostat drift in daily-use dining hall equipment. Feeding residents three meals a day puts steady hours on The Sequoias' Traulsen equipment, more than a private kitchen down the road ever sees, and the thermostat is usually the first thing to drift under that load. I test it against a reference before touching anything, then recalibrate or replace, timed so it doesn't fall in the middle of a meal service.
Gasket dried out on estate kitchen units. A private estate kitchen's reach-in might sit closed for days between uses, and here the gasket dries and cracks from that idle time rather than from being pulled open all day like a restaurant door would be. I run a hand along the seal on every visit to one of these lightly used units, since a gasket that looks intact can still be letting air past at the corners.
Control board faults after a generator power event. A Portola Valley property running on backup power during a PSPS shutoff can put an odd voltage sag or surge through a refrigeration unit's control board, and the symptom looks like a cooling failure when the actual fault is electrical. Before I condemn a board on generator power, I check what the unit was running on when it tripped, since that changes the diagnosis.

Models we service

Traulsen product lines.

Reach-in refrigerators and freezers
Roll-in and roll-thru cabinets
Undercounter units
Blast chillers
Pass-thru and dual-temp cabinets

Pricing and warranty

What it costs. What we stand behind.

$99

Diagnostic visit. Credited toward the repair.
Written

1 year parts and labor on the repair, 90 days on consumables. Quoted in writing before work starts.
CSLB

#1136642. Bonded and insured. We file warranty paperwork when applicable.

Nearby cities

Traulsen service in neighboring cities.

More cities

Traulsen across our service area.

FAQ

Traulsen in Portola Valley questions, answered.

Do you service equipment at The Sequoias or only private homes?

Both. We work on the dining hall's Traulsen equipment the same as a private estate kitchen's, and we schedule around meal service so a repair doesn't land during dinner.
Is Traulsen equipment common in a town with almost no restaurants?

More than you'd think. It shows up in private catering kitchens and in institutional dining like The Sequoias. The restaurant scene is thin here, but the equipment is the same commercial-grade gear we service everywhere else.
How fast can you respond to a quiet town like Portola Valley?

Our technician on the Peninsula is based in San Mateo County, so Portola Valley isn't stuck behind a truck coming from San Ramon each time. We won't claim same day, but the window we give you is honest, and the $99 diagnostic is credited toward the repair.

Need Traulsen service in Portola Valley?

Tell us what is broken. We will quote it.